Tanaysia Tobubu-Garden
Tacoma,WA
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Home Health Aide
Consumer Direct Care Network
02.2022 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Release of Information Specialist
Ciox Healthcare
02.2019 - 08.2019
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Streamlined workflows within the department by introducing digital tools that reduced manual tasks involved in processing requests for information release.
- Promoted patient privacy rights by educating staff members on best practices for handling sensitive information appropriately during the release process.
- Demonstrated commitment to continuous improvement by actively seeking feedback from colleagues and supervisors, incorporating suggestions into daily practices for optimal performance.
- Facilitated communication between medical providers, patients, and legal teams to ensure accurate and timely release of information.
- Assisted in updating company policies related to release of information, ensuring alignment with changing regulatory requirements.
Education
Associate of Arts - Associates of Arts DTA
Pierce College
Puyallup, WA06-2025
Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Information Management
- HIPAA Compliance
- Software Knowledge
- Confidentiality
- Teamwork and Collaboration
Timeline
Home Health Aide
Consumer Direct Care Network
02.2022 - Current
Release of Information Specialist
Ciox Healthcare
02.2019 - 08.2019
Associate of Arts - Associates of Arts DTA
Pierce College
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