TANAZ PARMAR PILLA

Head of Customer Communications Framework, Head of Digital Account Opening (DAO) Implementation - Consumer & Community Banking (CCB), Digital Products

• Designed and embedded Communication Framework and Evaluation Model partnering with Design, Marketing, Customer Experience, Data Analytics and Intelligence functions - across ~50M active Digital customers
• Launched financial snapshot product allowing individuals and businesses to visualize their financial health and “Smart” trends leveraging customer behavior data - across ~10M active Digital customers
• Launched DAO on Chase public page and app using Agile across 32 systems, 85 major processes and 15 Screens; covering >3K story points across 17 functions, 8 locations and 150 people; >20K accounts opened as of YE 2019

Chief Data Officer for Risk & Capital - Corporate, Firmwide Data Management

• Drove successful creation and adoption of FDM Standards, framework and operating model
• Established data governance (definitions, ownership and associated metadata) driving prioritization of data quality issues and remediation of business controls over critical data used for Risk and Capital Management

Global Business Integration Lead - Asset Management (AM), CAO

• Led and presented various BSA/AML and Risk Management topics across program to Firmwide Board of Directors, AM Operating Committee and other senior management committees
• Drove execution of $80M, 600-person program in AM, supporting Bank Secrecy Act (BSA) / Anti-Money Laundering (AML) Consent Order

Global Head of AM Risk Strategy & Structure, Market Risk Business Lead, Credit Risk Transformation Lead - Risk Management, AM Risk, Corporate Market Risk (MR), Investment Banking (IB) Credit Risk (CR)

• Standardized AM Risk policies across $2.5T AUM and aligned to Corporate for Firmwide Operational Risk
• Established and managed $15M technology program to improve effectiveness of AM risk management, reporting and governance that enabled assessment of Investment, Counterparty and Operational Risk
• Led the $18M MR strategic initiative to revamp and enhance reporting & analysis capabilities, which included the $7M MR Strategic Stress program that increased scenario analysis capabilities. Conducted 23 workshops over 6 weeks and >55 ppl to define the end state MR operating model
• Standardized and institutionalized CR Management governance, structure, business rules, and operating model across IB globally, across 100+ projects, for $45M plan for 120-person team across 3 locations
• Established $3M organization for global IB Collateral and Legal Documents Management Program

Founder & Various Committees Chair - Women In Risk Exchange (WiRE)
Formed organization to support and increase growth of women by over 200% over 10 years within Risk Organization

Recruiting Champion for Associate/Analyst Programs - New York University Stern & Cornell University
Liaison with university for company sponsored events and recruiting events. Represented school at Firmwide recruiting strategy table

Program Management Officer - Global Investment Bank (IB) Credit Risk Technology, Global IB Enterprise Technology Services

• Established and disseminated project management tools, standards, guidelines, policies and procedures for $35M program across 98-person group in New York, Houston, London and new offshore location, Mumbai
• Oversaw financial and progress reporting to executive management through self-designed scorecards, reports and presentations on financials and overall status of 5-year, $5B technology outsourcing deal

Operating Model Design Lead - Multinational Private Bank (PB)

• Designed and delivered workshop that addressed lead management to audience including COO, MD of PB Sales, regional heads, lead bankers, and marketing and training division heads

Finance Team Lead - International IB Finance Group

• Instituted new policy and procedure for budgeting, tracking and procuring IT assets
• Managed Disaster Recovery IT issues for control across budgeting, funding, tax, compliance and insurance recovery

Operations Team Lead - Global Insurance Provider

• Facilitated reviews of largest national accounts, that generated >$1B of annual revenues. Results led to account planning decisions during pre-Initial Public Offering (IPO) and financial reporting released in line with IPO
• Proposed plan for $10M budget reduction in Operations through high-level activity-based costing exercise

• Executed investments ranging from $2-25M across 5 dot-com companies based on company valuation, competitive analysis, strategic partnership opportunity and business and technology due diligence
• Created joint venture firm to provide services to B2B e-Marketplaces. Co-wrote and pitched business plan to several service providers and clients. Coordinated organization and marketing plan for company

• Led cross-functional team of 20 people for installation of Oracle data warehouse that reduced time to produce financial tracking reports from 3 days to 10 minutes at Big Five accounting and consulting firm
• Created and taught training package every quarter to 30-member client class. Topics included advanced software development and application testing. Rational Certified Instructor for Software Quality Assurance

• Delivered 5-year strategic plan for largest global children’s books publishing firm. Designed and implemented sales information system that integrated international sales results, prospects and targets
• Developed application to manage CSC’s $5B training facility resulting in 60% reduction of administration costs