Summary
Overview
Work History
Education
Skills
Timeline
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Tanchell Anderson

Upland,CA

Summary

Accomplished Behavior Specialist with a proven track record at Maxim Healthcare, enhancing classroom dynamics and student safety through expert problem-solving and emergency response. Leveraged customer relations and quality assurance skills to elevate client satisfaction and operational outcomes. Achieved significant improvements in behavior intervention success rates.

Overview

1
1
year of professional experience

Work History

Team Member Specialist

Fields Comprehensive Youth Services
04.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Developed strong client relationships through consistent communication and attentive service.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Behavior Specialist

Maxim Healthcare
02.2024 - 03.2024
  • Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
  • Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
  • Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
  • Supervised student behavior during daily academic routines to secure safety of students and staff.

Education

No Degree - Early Childhood Education

Laguna Technical College
Pomona, CA
09.2023

High School Diploma -

John Muir High School
Pasadena, CA
06.1992

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Emergency Response

Timeline

Behavior Specialist

Maxim Healthcare
02.2024 - 03.2024

Team Member Specialist

Fields Comprehensive Youth Services
04.2023 - Current

No Degree - Early Childhood Education

Laguna Technical College

High School Diploma -

John Muir High School

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Tanchell Anderson