Tanchell Anderson
Upland,CA
Summary
Accomplished Behavior Specialist with a proven track record at Maxim Healthcare, enhancing classroom dynamics and student safety through expert problem-solving and emergency response. Leveraged customer relations and quality assurance skills to elevate client satisfaction and operational outcomes. Achieved significant improvements in behavior intervention success rates.
Overview
1
1
year of professional experience
Work History
Team Member Specialist
Fields Comprehensive Youth Services
04.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Behavior Specialist
Maxim Healthcare
02.2024 - 03.2024
- Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
- Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
- Supervised student behavior during daily academic routines to secure safety of students and staff.
Education
No Degree - Early Childhood Education
Laguna Technical College
Pomona, CA09.2023
High School Diploma -
John Muir High School
Pasadena, CA06.1992
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Emergency Response
Timeline
Behavior Specialist
Maxim Healthcare
02.2024 - 03.2024
Team Member Specialist
Fields Comprehensive Youth Services
04.2023 - Current
No Degree - Early Childhood Education
Laguna Technical College
High School Diploma -
John Muir High School
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