Tandi Pistone
Centerville,TX
Summary
Dynamic Online Store Manager and Boutique Owner with a proven track record at K. Design Co, excelling in client relationship building and sales strategy development. Elevated customer satisfaction and revenue through innovative marketing and brand-building strategies. Skilled in fashion styling and budget management, achieving significant brand visibility and customer loyalty.
Boutique management professional known for high standards and achieving results. Extensive experience in retail operations, inventory management, and customer engagement. Focused on team collaboration and adapting to changing market trends to meet sales goals. Skilled in visual merchandising, sales strategy, and building lasting customer relationships.
Overview
10
10
years of professional experience
Work History
Online Store Manager
K. Design Co
06.2021 - 02.2024
- Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.
- Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
- Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
- Enhanced site search functionality for easier product navigation and better user experience.
- Implemented a customer loyalty program that encouraged repeat business, contributing to long-term revenue growth for the online store.
- Spearheaded social media efforts for increased brand awareness and community building among customers.
- Responded to internet inquiries and phone calls in timely matter.
- Updated company website with deals and product packages.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Met with customers to present mockups and collect information for adjustments.
- Elevated customer satisfaction by personalizing graphic design solutions.
- Created logos and branding materials for various clients, which increased brand recognition and customer engagement.
- Generated comprehensive style guides for clients, ensuring brand consistency.
- Created logos, illustrations and typography for various organizations.
Boutique Owner
Self-employed
03.2014 - 05.2021
- Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
- Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
- Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
- Optimized website design and user experience for seamless online shopping, leading to increased e-commerce sales.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Assisted customers in selecting appropriate outfits for various occasions by offering professional fashion advice based on their needs and preferences.
- Facilitated efficient order processing, shipment tracking, and returns management to maintain customer satisfaction levels.
- Organized special events to attract new customers including trunk shows, designer meet-and-greets, and seasonal launch parties.
- Created an appealing store atmosphere through strategic layout design, ambient music selections, and enticing window displays.
- Increased boutique sales by implementing effective visual merchandising strategies and regularly updating product displays.
- Built a loyal customer base through engaging social media content, regular email newsletters, and exclusive promotions.
Education
Some College -
Temple College
Temple, TXRegistered Dental Assistant -
Star Of Texas Dental Assisting School
Austin, TX09-2015
High School Diploma -
Thorndale High School
Thorndale, TX05-2012
Skills
- Client relationship building
- Sales strategy development
- Business growth strategies
- Event planning and execution
- Marketing and promotions
- Networking and collaboration
- Fashion trend forecasting
- Fashion styling and coordination
- Budgeting and financial planning
- Brand building and identity
- Point of sale systems
- Store layout design
Timeline
Online Store Manager
K. Design Co
06.2021 - 02.2024
Boutique Owner
Self-employed
03.2014 - 05.2021
Some College -
Temple College
Registered Dental Assistant -
Star Of Texas Dental Assisting School
High School Diploma -
Thorndale High School
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