Eager to utilize extensive experience in logistics, operations, customer service, and support roles to drive efficiency and excellence in project management tasks. With a solid background in coordinating complex projects, managing diverse teams, and implementing effective administrative systems, aim to enhance operational procedures and contribute to team success through diligent work ethic and strong organizational skills.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Building Better Construction
01.2022 - Current
Assisted construction project managers in estimating costs, adhering to budgets, creating project schedules, and communicating updates
Directed subcontractor, vendor, and supplier processes, including assembling bid packages and overseeing bidding process
Maintained accurate work logs, job information sheets, and project team rosters
Oversaw construction contract administration and submittal log processes, ensuring compliance with contract document requirements
Enforced quality control measures to comply with contracts, building codes, and regulations
Managed financial tasks including cash management, payroll, billing, invoices, subcontracts, change orders, and purchase orders
Compiled project closeout packages, including maintenance agreements, equipment information, warranties, and contractor contacts.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Scheduled office meetings and client appointments for staff teams.
Custodian Lead I
Alameda County
07.2020 - 10.2022
Fill-in for custodial staff when needed, order and maintain supplies, and ensure clean and sanitary conditions
Managed bathroom sanitation, wall, window cleaning, and trash collection
Maintained clean and orderly assigned areas, ensuring team compliance with policies and regulations.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Logistics-Operation Supervisor
Bloomingdale's
04.2016 - 06.2020
Led and executed reverse logistical and operational processes including RFID, RTVs, CDTs, SITs, BITs, NCTs, Transfers, damages, and Job-outs
Ensured 100% compliance with all inbound/outbound merchandise handling standards and best practices
Achieved shortage plans and executed quality inventories, including annual, interim, and vendor-specific inventories
Participated in workflow planning and process execution, aligning weekly plans with the store GM
Provided daily direction, follow-up, and coaching to team members, ensuring consistent execution of team PDR program
Ensured timely receiving and processing of new receipts within a twenty-four-hour standard
Demonstrated leadership by coaching, hiring, recruiting, and developing talent; influenced a result-driven team
Administered and managed inventory processes across all departments of responsibility
Wrote reports on daily activities and irregularities, such as property damage, theft, guest or employee accidents, and unusual occurrences
Attended weekly meetings to address immediate financial opportunities and presented tactical plans to achieve seasonal and yearly goals, totaling more than $20 million.
Recovery Supervisor
Bloomingdale's
09.2015 - 03.2016
Managed merchandise flow, presentation standards, and replenishment to drive sales
Developed staff for merchandise presentation, trained team for effective performance, and maintained store communication.
Developed comprehensive training programs to ensure continuous professional development of the recovery team.
Conducted performance evaluations, identifying strengths and opportunities for growth within the team members.
Merchandiser
Macy's
10.2007 - 09.2015
Responsible for brand presentation, customer feedback, and product knowledge support
Managed merchandise coordination, presentations, and corporate visual standards.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Education
Associate of Arts in Accounting (In Progress) -
Ohlone College
Fremont, CA
Associate of Arts - Fashion Merchandising
Academy of Art University
San Francisco, CA
Skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
Strong organizational, communication, and project management skills
In-depth knowledge of construction industry standards and regulations
Experience in inventory management, customer assistance, and quality control processes
Expertise in logistics and supply chain management, including inventory control and process improvement
Skilled in data analysis and utilizing technology to streamline operations and enhance decision-making
Proficient in financial management tasks, including budgeting, payroll, and billing
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