Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tandra Harper

Montesano,WA

Summary

Dynamic and results-driven professional with extensive experience at Al's Humdinger and BoxCar Bar and Grill. Proven expertise in customer service and team leadership, consistently enhancing guest satisfaction and operational efficiency. Skilled in food handling and staff training, fostering a clean and organized environment while effectively managing high-pressure situations.

Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.


Overview

5
5
years of professional experience

Work History

Customer Service/ Cook

Al's Humdinger
03.2021 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.

Bartender Shift Manager

BoxCar Bar and Grill
11.2022 - 11.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

Education

GED -

Rogue Community College
Medford, OR
05-2011

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Strong attention to safe food handling procedures
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Goal setting
  • Cleanliness standards
  • Upselling strategies
  • POS system operation
  • Ordering supplies

Timeline

Bartender Shift Manager

BoxCar Bar and Grill
11.2022 - 11.2023

Customer Service/ Cook

Al's Humdinger
03.2021 - Current

GED -

Rogue Community College

Similar Profiles

CREATE PROFILE
Tandra Harper