Tandra Pipkins
Shreveport,Louisiana
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Kindergarten
Caddo Parish School Board
Shreveport
08.2023 - Current
- Planned and implemented engaging lessons to meet the individual needs of each student.
- Implemented effective classroom management strategies such as setting limits while encouraging self-discipline.
- Incorporated differentiated instruction into daily lessons in order to meet the needs of diverse learners.
Kindergarten
Caddo Parish School Board
Shreveport
08.2022 - 05.2023
- Planned and implemented engaging lessons to meet the individual needs of each student.
- Implemented effective classroom management strategies such as setting limits while encouraging self-discipline.
- Incorporated differentiated instruction into daily lessons in order to meet the needs of diverse learners.
Remote Registrar
Kelly Services
Dallas, TX
09.2019 - 05.2023
- Prepared documents for registration, enrollment, and graduation processes.
- Managed student records and ensured accuracy of data.
- Processed applications for admission and maintained accurate records.
K-1 SPED/9th - 12th
Caddo Parish School Board
Shreveport
09.2021 - 05.2022
- Planned and implemented daily lessons for K-1 students in accordance with curriculum standards.
- Assessed student performance through observations, written tests, projects, and other activities.
Administrative Assistant/Virtual Instructor
Urban Support Services
Shreveport
06.2016 - 01.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Lead Teacher
Caddo Community Action Head Start
Shreveport
08.2016 - 09.2021
- Planned and implemented engaging lessons to meet the individual needs of each student.
- Implemented effective classroom management strategies such as setting limits while encouraging self-discipline.
- Incorporated differentiated instruction into daily lessons in order to meet the needs of diverse learners.
PreK/Kindergarten Teacher
Caddo Parish School Board
Shreveport
08.2014 - 08.2016
- Planned and implemented engaging lessons to meet the individual needs of each student.
- Implemented effective classroom management strategies such as setting limits while encouraging self-discipline.
- Incorporated differentiated instruction into daily lessons in order to meet the needs of diverse learners.
Scholarship Assistant
NSU La Pathways
Shreveport
08.2006 - 06.2012
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
- Served as contact person and source of information to maintain good communication with clients.
Customer Service Representative/Quality Control
Us Support
Shreveport, LA
07.2003 - 08.2006
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Education
Bachelor of Science in Early Childhood Education ECE-6th -
Wiley College
Marshall, TX05.2012
Skills
- Ms Office
- Customer Service Excellence
- Maintains confidentiality
- Active Listening
- Data Entry Skills
- Inbound And Outbound Calling
- Quality Assurance Controls
References
- Bobbie Phillips, (318) 272-7462, bobbiephillips-usa@att.net, Treasure’s of Life LLC, Supervisor
- Lelia Wayne, (318) 294-8902, leliaway@comcast.net, Urban Support Services, Supervisor
- Gavina Abner, (318) 218-4821, gsabner@caddoschools.org, Summer Grove Elementary, Adminstrative Assistant
Timeline
Kindergarten
Caddo Parish School Board
08.2023 - Current
Kindergarten
Caddo Parish School Board
08.2022 - 05.2023
K-1 SPED/9th - 12th
Caddo Parish School Board
09.2021 - 05.2022
Remote Registrar
Kelly Services
09.2019 - 05.2023
Lead Teacher
Caddo Community Action Head Start
08.2016 - 09.2021
Administrative Assistant/Virtual Instructor
Urban Support Services
06.2016 - 01.2022
PreK/Kindergarten Teacher
Caddo Parish School Board
08.2014 - 08.2016
Scholarship Assistant
NSU La Pathways
08.2006 - 06.2012
Customer Service Representative/Quality Control
Us Support
07.2003 - 08.2006
Bachelor of Science in Early Childhood Education ECE-6th -
Wiley College
Similar Profiles
Kwajalein Butler-CummingsKwajalein Butler-Cummings
Insurance Bookkeeper at Caddo Parish School BoardInsurance Bookkeeper at Caddo Parish School Board
Tori GreenTori Green
Elementary Teacher at Caddo Parish School BoardElementary Teacher at Caddo Parish School Board
Aliyah CarterAliyah Carter
Mentor/Tutor at Caddo Parish School BoardMentor/Tutor at Caddo Parish School Board
Anthony WalkerAnthony Walker
Plumbing Foreman at Caddo Parish School BoardPlumbing Foreman at Caddo Parish School Board
Melissa ThorntonMelissa Thornton
Registered Respiratory Therapist at Intensive Specialty HospitalRegistered Respiratory Therapist at Intensive Specialty Hospital