Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Accomplishments
Personal Information
Timeline
Generic

Tandra Walter

Rosharon

Summary

Extensive experience in administrative and management roles with proven skills in communication, organization, and customer service. Managed patient records and scheduling as a Medical Receptionist, developed curricula as an Esthetician Instructor, and achieved sales and financial goals as an Assistant Store Manager. Expertise in cash operations, inventory management, and team development as a Shift Supervisor. Seeking to leverage diverse skills in an administrative and management position to drive operational excellence and contribute to organizational success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative Support Floater

MD Anderson Cancer Center
Houston
12.2024 - Current
  • Provided administrative support across Cytogenetics, Blood Donor Services, Microbiology, and additional departments.
  • Assisted with scheduling, patient communications, and call center operations to enhance workflow.
  • Utilized Kronos for accurate employee timecard tracking and verification.
  • Managed procurement activities including purchase orders, requisitions, and contracts in compliance with guidelines.
  • Participated in internal mentorship program to gain insights into healthcare operations and professional growth.
  • Maintained familiarity with Expense Authorization Justification processes for precise financial documentation.
  • Demonstrated adaptability by transitioning seamlessly between departments while managing diverse tasks.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.

Medical Receptionist

Suncoast Plastic Surgery & Pearland MedSpa
Pearland
05.2024 - 12.2024
  • Manage incoming and outgoing phone calls, ensuring professional and timely communication.
  • Digitize and maintain patient records by scanning and organizing charts.
  • Coordinate and schedule patient appointments, follow-ups, and consultations efficiently.
  • Escort patients to examination rooms, ensuring a welcoming and supportive environment.
  • Facilitate patient check-out procedures, handling payments and appointment scheduling.
  • Process patient prescription orders, ensuring accuracy and timely delivery.
  • Perform light housekeeping duties and laundry to maintain a clean and sanitary environment.
  • Provide exceptional customer service to clients and patients, addressing their needs and concerns with professionalism.

Esthetician Instructor & Eyelash Instructor

Face It Makeup Studio
Pearland
07.2023 - 04.2024
  • Developed and implemented comprehensive curricula, including assignments, projects, and exams, tailored to meet educational objectives.
  • Evaluated and graded student assignments, tests, quizzes, and projects, providing constructive feedback to support their academic progress.
  • Managed school operations, including opening and closing the facility, ensuring a secure and organized environment.
  • Scheduled appointments and coordinated class sessions to optimize instructional time and resources.
  • Prepared students for state board examinations, focusing on practical and theoretical knowledge required for certification.
  • Delivered instruction based on Milady's textbook chapters and specialized eyelash extension coursework, ensuring adherence to industry standards.

Assistant Store Manager

Mens Wearhouse
Houston
01.2017 - 07.2023
  • Welcomed and assisted customers, ensuring a high level of customer satisfaction.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Curated and prepared outfits for customers, including coordinating wedding party attire.
  • Performed cashier duties, including processing transactions and managing the point-of-sale system.
  • Managed financial tasks such as making bank deposits and running sales reports.
  • Scheduled appointments and maintained communication with customers through phone calls.
  • Engaged in networking activities to build and maintain client relationships.
  • Achieved sales targets through effective selling techniques and product knowledge.

Hourly Shift Supervisor

Boston Market
Sugar Land
02.2011 - 01.2017
  • Managed cash registers, ensuring accurate counts and secure handling.
  • Fostered a positive and productive work environment, promoting teamwork and collaboration.
  • Delivered exceptional customer service, addressing customer needs and resolving issues promptly.
  • Oversaw inventory management, including ordering products to maintain optimal stock levels.
  • Coached and developed team members, enhancing their skills and performance.
  • Ensured efficient and friendly service to all customers, maintaining high service standards.

Education

Graduate - Esthetician

Face It Lash and Beauty Bar
Pearland, TX
07.2023

Some college - social work

Texas southern university
Houston, TX
01.2013

High school diploma or GED -

Skills

  • Administrative Skills
  • Scheduling and Coordination
  • Appointment Coordination
  • Digital Record Keeping
  • Transaction Processing
  • Operational Oversight
  • Financial Reporting
  • Facility Maintenance
  • Leadership and Management Skills
  • Team Development
  • Leadership Development
  • Employee Training
  • Team Coaching
  • Inventory Management
  • Stock Control
  • Time Management
  • Multi-tasking Proficiency
  • Customer Service Skills
  • Effective Communication
  • Customer Service Excellence
  • Client Relations
  • Client Engagement
  • Service Quality Standards
  • Healthcare Skills
  • Patient Records Management
  • Patient Assistance
  • Prescription Fulfillment
  • Educational Skills
  • Curriculum Development
  • Instructional Leadership
  • Educational Program Design
  • Student Performance Assessment
  • Classroom Management
  • Examination Preparation
  • Instructional Delivery
  • Sales and Financial Skills
  • Sales and Financial Management
  • Cash Operations Handling
  • Sales Strategy
  • Wardrobe Styling
  • Transaction Management
  • Financial Transactions
  • Communication Skills
  • Telephonic Communication
  • Professional Networking
  • Timecard verification
  • Project coordination
  • Inventory management
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Adaptable learning
  • Mentorship participation
  • Multitasking
  • Time management
  • Recordkeeping
  • Remote office availability
  • Procurement management

Certification

Body Sculpting Esthetician License, Present

Work Authorization

Authorized to work in the US for any employer.

Accomplishments

  • Consistently maintained a perfect attendance record while working over 40 hours per week and attending school full-time.
  • Successfully developed and implemented comprehensive curricula as an Esthetician Instructor.
  • Exceeded sales targets and streamlined financial management processes as an Assistant Store Manager.
  • Optimized cash operations and inventory management as a Shift Supervisor, contributing to improved team performance.

Personal Information

Relocation: Willing to relocate Anywhere.

Timeline

Administrative Support Floater

MD Anderson Cancer Center
12.2024 - Current

Medical Receptionist

Suncoast Plastic Surgery & Pearland MedSpa
05.2024 - 12.2024

Esthetician Instructor & Eyelash Instructor

Face It Makeup Studio
07.2023 - 04.2024

Assistant Store Manager

Mens Wearhouse
01.2017 - 07.2023

Hourly Shift Supervisor

Boston Market
02.2011 - 01.2017

Graduate - Esthetician

Face It Lash and Beauty Bar

Some college - social work

Texas southern university

High school diploma or GED -

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Tandra Walter