Summary
Overview
Work History
Education
Skills
Timeline
Generic

T. Andrew Irons, Jr.

Jackson,TN

Summary

Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.

Overview

13
13
years of professional experience

Work History

Program Monitor, Supervisor

State of Tennessee
Jackson, TN
01.2022 - Current
  • Monitored program implementation to ensure compliance with established policies and procedures.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
  • Researched and analyzed community needs to determine program directions and goals.
  • Facilitated communication between participants and service providers.
  • Collaborated with other departments to ensure efficient delivery of services.
  • Conducted regular meetings with staff to review progress, discuss issues, and identify areas for improvement.
  • Maintained records related to program activities, such as attendance logs, budget documents.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Recruited, interviewed, and hired volunteers and staff.

Program Coordinator, Family Self-Sufficiency

Jackson Housing Authority
Jackson, TN
07.2020 - 01.2025
  • Provided case management and support services to families in the family self-sufficiency program.
  • Utilized task prioritization and data organization skills to effectively manage large caseload.
  • Interviewed clients individually and in groups to assess situations, capabilities and problems.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Created reports on participant progress towards achieving their goals.
  • Participated in job fairs, workshops, trainings, conferences that promote FSS goals.
  • Facilitated monthly meetings with participants to review progress and identify areas needing improvement.
  • Counseled participants on budgeting techniques and money management skills.

Manager, Division of Licensing and Credentialing

COGIC, Inc.
Memphis, TN
04.2012 - 08.2019
  • Analyzed data trends related to credentialing activity for reporting purposes.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Maintained relationships with external organizations involved in the credentialing process.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training, and team-building activities.
  • Maintained the credentialing database, ensuring timely updates and accurate records.
  • Ensured compliance with federal, state, and local laws as well as accreditation standards.
  • Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
  • Organized client meetings to provide project updates.

Education

Bachelor of Arts - Sociology

LeMoyne-Owen College
Memphis, TN
05-2009

Skills

  • Program evaluation
  • Data analysis
  • Compliance monitoring
  • Community engagement
  • Case management
  • Project management
  • Positive customer relations

Timeline

Program Monitor, Supervisor

State of Tennessee
01.2022 - Current

Program Coordinator, Family Self-Sufficiency

Jackson Housing Authority
07.2020 - 01.2025

Manager, Division of Licensing and Credentialing

COGIC, Inc.
04.2012 - 08.2019

Bachelor of Arts - Sociology

LeMoyne-Owen College

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T. Andrew Irons, Jr.