Tanea Byrd
Registered Drug And Alcohol Technician (RADT)
Los Angeles
Summary
Highly organized and detail-oriented professional with a background in substance abuse treatment and client support. Proficient in utilizing electronic health records systems and various healthcare software to accurately document client information and streamline case management processes. Expertise in coordinating client care through intake assessments, medication administration, and treatment planning. Skilled in monitoring client progress, facilitating communication between multidisciplinary teams, and ensuring compliance with regulatory standards. Drawing on previous experience working collaboratively with diverse teams, I bring strong interpersonal skills and the ability to build trusting relationships with clients and colleagues. Adept at identifying challenges and applying effective problem-solving strategies to support client recovery and program efficiency. Committed to maintaining client confidentiality, providing crisis intervention, and fostering a safe, supportive environment. A proactive team player dedicated to improving client outcomes and contributing to the overall success of the treatment program.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Case Manager/Substance Abuse Technician
Pinnacle Detox and Recovery Center
10.2024 - Current
- Assist with medication distribution, including observing administration and monitoring for adverse reaction
- Perform comprehensive client intake assessments, including medical, psychological, and substance use histories
- Provide ongoing support, education, and counseling to clients regarding addiction recovery, relapse prevention, and healthy coping strategies
- Monitor and document client progress, maintaining accurate and confidential records in compliance with HIPAA and agency policies
- Facilitate communication and collaboration between clients, counselors, healthcare providers, and community resources
- Conduct drug and alcohol screenings and ensure proper chain of custody and documentation
- Support individual and group therapy sessions by preparing materials, observing client participation, and providing feedback
- Coordinate transportation and appointments for clients as needed to ensure treatment adherence
- Assist clients with crisis intervention and de-escalation techniques in high-stress situations
- Participate in team meetings, case conferences, and ongoing professional development to enhance client care
- Maintain a safe, supportive, and respectful environment for clients in both residential and outpatient setting
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Administrative Assistant
The Urban Association of Forestry and Fire Professionals
01.2021 - 01.2024
- Reports Case Management
- Distribute mail, filing, scanning
- Create spreadsheets
- Source and identify potential candidates through various channels, including job boards, social media, professional networks, and referrals
- Review resumes and applications, and conduct an initial screening to shortlist qualified candidates
- Schedule meetings and coordinate interviews, ensuring a seamless experience for both candidates and interviewers
- Maintain accurate and up-to-date candidate records in the applicant tracking system
- Support the creation and distribution of offer letters, employment contracts, and other onboarding documents
- Coordinate pre-employment checks, such as reference checks and background screenings
- Assist with organizing recruitment events, job fairs, and career development initiatives
- Provide general administrative support including data entry, filing, and document management
- Write and distribute emails, correspondence memos, letters, and forms
- Answer and direct phone calls
- Book travel arrangements
- Conduct diagnostic imaging for detox patients, ensuring clear, evaluative images.
- Collaborate with medical team to adjust treatment plans based on imaging results.
- Maintain and calibrate imaging equipment, ensuring operational efficiency.
- Educate patients and families on imaging's role in detox, enhancing understanding.
- Strictly adhere to radiation safety protocols, ensuring safety for all.
Barista/Cashier
Peets Coffee LAX
01.2017 - 01.2019
- Greeted customers and provided excellent customer service, order preparation, working in a fast-paced environment
- Maintained a clean and neat uniform and overall appearance
- Memorized recipes for thirty specialty coffee beverages and seasonal offerings
- Maintaining the cleanliness of and operation of espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Maintained the cleanliness of counters, machines, utensils, and seating areas
- Daily cashier duties including cash handling and processing credit card purchases
- Reliable team worker, food preparation, placing food over warmers, and storing food in refrigerated storage cabinets
- Maintained a clean and safe environment in the kitchen and store area
- Diligently restocking work stations
Team Member/Cashier
Ramonas Mexican Grill
01.2016 - 01.2017
- Determined customer needs by asking relevant questions and listening actively to the responses
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Verified that all customers received receipts for their purchases
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Completed all point-of-sale opening and closing procedures, including counting the contents of the cash register
- Cleaned and organized the store, including the checkout desk and displays
- Stocked and replenished merchandise according to store merchandising layouts
Model/Seasonal Employee
Hollister
01.2013 - 01.2014
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves, and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Identified potential shoplifters and alerted management
- Handled all customer relations issues in a gracious manner and by company policies
- Welcomed customers into the store and helped them locate items
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
Education
HIGH SCHOOL DIPLOMA -
Health Services Academy
01.2008 - 06.2013
Skills
- Teamwork
- Adaptability
- Initiative
- Leadership
- Problem-solving
- Critical Thinking
- Confidentiality
- Verbal Communication
Certification
RADT
Timeline
Case Manager/Substance Abuse Technician
Pinnacle Detox and Recovery Center
10.2024 - Current
RADT
06-2024
Administrative Assistant
The Urban Association of Forestry and Fire Professionals
01.2021 - 01.2024
Barista/Cashier
Peets Coffee LAX
01.2017 - 01.2019
Team Member/Cashier
Ramonas Mexican Grill
01.2016 - 01.2017
Model/Seasonal Employee
Hollister
01.2013 - 01.2014
HIGH SCHOOL DIPLOMA -
Health Services Academy
01.2008 - 06.2013
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