Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tane'e Lozano

Plainfield,New Jersey

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Highly motivated and committed Individual with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Lead

Footlocker Retail
02.2017 - Current
  • Developed, maintained and utilized diverse client base.
  • Greeted customers and provided product advice to increase sales.
  • Analyzed prior delivery processes and uncovered more efficient method.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.

Warehouse Associate

Best Buy
10.2022 - 12.2022
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.

Customer Service Cashier

Saker Shoprite
03.2020 - 10.2022
  • Processed customer orders and accurately handled payment transactions.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Counted money in drawers at beginning and end of each shift.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.

Customer Service Representative

LogistiCare
03.2018 - 11.2018
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.

Education

High School Diploma -

John E Dwyer Technology Academy
Elizabeth, NJ

Medical Assisting

Union County College
Plainfield, NJ
05.2024

Skills

  • Teamwork and Collaboration
  • Inventory Oversight
  • Payment Processing
  • Customer Service
  • Problem-Solving
  • Data Entry
  • Health Education
  • HIPAA

Certification

  • CET - EKG Technician
  • PT - Phlebotomy Technician

Timeline

Warehouse Associate

Best Buy
10.2022 - 12.2022

Customer Service Cashier

Saker Shoprite
03.2020 - 10.2022

Customer Service Representative

LogistiCare
03.2018 - 11.2018

Sales Lead

Footlocker Retail
02.2017 - Current

High School Diploma -

John E Dwyer Technology Academy

Medical Assisting

Union County College

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Tane'e Lozano