Taneea Dake
Georgetown,TX
Summary
A dedicated and loyal professional with 20 years of experience in office management, administration, and loan origination. Ability to efficiently manage multiple tasks, responsibilities, and lead personnel within any team setting. Significant responsibility towards achieving company's financial and operational goals. A positive team player, always striving to exceed expectations while working collaboratively within the organization and team.
Overview
21
21
years of professional experience
Work History
Jr. Processor Supervisor and Insurance Specialist
New American Funding
06.2010 - Current
- Directly manage and supervise 30 Junior Processors
- Work closely with team of Processors to assist with directing pipeline flow
- Open and structure all loan files, which entails ordering title, payoffs, insurance, & verifications
- Ordering all FHA & Conventional Appraisals, CAIVRS and FHA Case Numbers
- Demonstrate attention to detail in evaluating income statements, tax returns, and other financial documents for completeness and accuracy
- Develop strong relationships with applicants, providing guidance throughout entire loan process
- Streamline workflow for faster loan approvals, implementing organized document tracking systems.
- Contribute to team success by consistently meeting or surpassing established performance benchmarks in loan processing volume or speed
- Minimize delays by proactively identifying potential issues and working closely with relevant parties for resolution
- Review loan files for completeness, identify missing documentation, and generated condition lists for applicants
- Assist in handling customer service calls, as well as executing all mortgage subordination for entire operations department
- Conduct ongoing follow-ups on outstanding conditions needed from both internal departments and external partners which result in rapid clearance of approval conditions
Jr. Processor
Prospect Mortgage (Ameripath Mortgage)
03.2009 - 06.2010
- Worked closely with Processors in managing pipeline of roughly 200 loans monthly
- Opened all files, ordering title, payoffs, insurance, verifications if needed and order all FHA & Conventional Appraisals, CAIVRS and FHA Case Numbers
- Assisted with customer service calls
- Took on Processor responsibilities when overflow called for it
- Provided exceptional customer service by effectively addressing inquiries and concerns related to loan applications
- Supported loan officers by providing updates on application status, assisting in problem resolution
- Conducted ongoing follow-ups on outstanding conditions needed from both internal departments and external partners which resulted in rapid clearance of approval conditions
Medical Billing and Collections Specialist
Source One Medical Management
03.2008 - 03.2009
- Responsible for accurate and timely collection of claims through follow up and billing of primary and secondary claims
- Reduced claim denials by diligently reviewing patient records for correct coding and billing information
- Prevented unnecessary loss of revenue due to late or incomplete billing by meticulously tracking all accounts and ensuring timely submission of accurate claim forms
- Provided essential support to medical billing team, allowing for more efficient and effective overall operation within department
- Implemented efficient workflows within department that led to increased productivity levels among staff members while reducing errors in claim submissions
Account Manager
New Century Mortgage
09.2005 - 05.2007
- Managed running pipeline of 75-100 loans
- Responsible for reviewing and approving loan conditions
- Acted as liaison between Lender and Broker through efficient and clear communication
- Reviewed files promptly and accurately to ensure proper approvals were being issued to Brokers
- Administrative support for key Loan Representative
- Increased client satisfaction by building strong relationships and addressing needs promptly
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs
Account Manager
Argent Mortgage
09.2003 - 08.2005
- Managed running monthly pipeline of 100 loans
- Responsible for approving conditions based on Broker parameters
- Effectively communicated required stipulations to Broker and/or Processor while assisting to expedite final approval on loan files
- Promptly and accurately reviewed files to ensure proper approvals were being issued to Brokers
- Consistently funded over $20M monthly
Skills
- Proven ability to multitask while working independently
- Highly detail orientated
- Dedicated work ethic
- Excellent communication skills
- Error detection
- Proficient in Black Knight, Encompass, Word, Excel, & Outlook
- Error detection
- Proficient in Black Knight, Encompass, Word, Excel, & Outlook
Timeline
Jr. Processor Supervisor and Insurance Specialist
New American Funding
06.2010 - Current
Jr. Processor
Prospect Mortgage (Ameripath Mortgage)
03.2009 - 06.2010
Medical Billing and Collections Specialist
Source One Medical Management
03.2008 - 03.2009
Account Manager
New Century Mortgage
09.2005 - 05.2007
Account Manager
Argent Mortgage
09.2003 - 08.2005
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