Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Taneesha Bridges

Customer Service Sales Professional
Conyers,Georgia

Summary

Personable, energetic Customer Service, Sales Expert offering 20 years of experience resolving account and service concerns for customers. Skilled at active listening, identifying customer needs and delivering effective solutions. Committed to building and maintaining professional relationships to increase profitability and drive business results.

Overview

18
18
years of professional experience

Work History

Customer Service Professional II

Ameriprise Financial
02.2018 - 06.2020
  • Assisted advisors, clients and partners regarding Settlement of Estate, Divorce Ownership Changes and Beneficiary Designation Process.
  • Served as point of contact and communicated with advisors, clients and partners for service issues, policies, procedures, account information and resolved issues
  • Provided advisors with information needed to meet regulatory compliance with settling deceased accounts and completing divorce settlements.
  • Provided client relationship support through managing, gathering and analyzing client data for accuracy prior to settlement.

Account Acquisitions Specialist (Recruiter)

RDI, Henderson
09.2015 - 07.2016
  • Prepared and posted ads for new positions on Indeed and Monster
  • Recruited, interviewed and facilitated testing for top qualified candidate
  • Created and maintained employee pipeline
  • Facilitated job fairs
  • Assisted and advised hiring Managers throughout interviewing and hiring process
  • Managed onboarding process and first day orientation

Senior Sales Specialist

Sage Software
11.2002 - 05.2012
  • Single point of contact for business accounts that generated over 50 thousand monthly
  • Responsible for generating revenue with middle market tier customers through direct sales, working with assigned business partners and certified consultants.
  • Used various tools such as flash demos, web-ex, web-site navigation and MS PowerPoint to aid in sales process.
  • Utilized CRM to keep track of sales and customer information.
  • Trained, coached and mentored new sales associates for maximum performance.

Education

Marketing - Business Administration

Detroit College of Business
Dearborn, MI

Skills

  • Microsoft Office
  • CRM Software
  • Customer Service Expert
  • Organizational Skills
  • Attention To Detail
  • Problem-Solving Skills
  • Sales Expertise
  • Consultative Selling
  • Cross Selling
  • Negotiating Skills
  • Account Management
  • Lead Generation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Customer Service Professional II

Ameriprise Financial
02.2018 - 06.2020

Account Acquisitions Specialist (Recruiter)

RDI, Henderson
09.2015 - 07.2016

Senior Sales Specialist

Sage Software
11.2002 - 05.2012

Marketing - Business Administration

Detroit College of Business

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Taneesha BridgesCustomer Service Sales Professional