Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taneesha Ebo

Baltimore,Maryland

Summary

Dynamic healthcare professional with over 20 years of experience in multidisciplinary team environments. Proven track record of enhancing patient care and operational efficiency in hospital settings by effectively collaborating with attendings, residents, RNs, and MAs. Core competencies include patient advocacy, clinical support, and office management. Committed to continuing professional development to further improve healthcare delivery.

Overview

25
25
years of professional experience

Work History

Administrative Coordinator

Johns Hopkins Bayview Medical
Baltimore, MD
09.2019 - Current
  • Provides training to newly joined staff.
  • Coordinates and manages meetings, travel arrangements, and appointments; also maintains calendar book and updates CV regularly.
  • Schedule new and reschedule appointments, medical examinations, consults, procedures, and resolve any scheduling conflicts in timely manner to avoid disruptions in physician workflow
  • Oversee two medical practices, check/respond to Epic and email messages, medical record management, referrals, pre-certifications/prior authorizations, handling of Biopsy and Blood work/Pharmacy prescriptions (written, calling in/mail prescriptions), making sure all charts are up-to-date with progress and doctor notes, lab results, and all new information concerning patients, coverage for other private practices, inventory, xeroxing, and faxing
  • Epic, Excel, Windows XP, Word, Microsoft Outlook, and Internet Savvy, QGenda, and Concur
  • Complete and type correspondence letters, forms (all forms including disability and authorization for prescriptions), and surgical/procedure letters and instructions
  • Schedule Surgical Procedures
  • Processed and managed travel reimbursement requests.
  • Attend meetings, perform administrative duties and credentialing, and provide excellent customer service.

Secretary

Johns Hopkins Bayview Medical
Baltimore, MD
09.2019 - 03.2023
  • Managed office operations in supervisor's absence.
  • Trains New Employees
  • Coordinate and manage meeting, travel, and appointment schedules; update calendars and CV regularly.
  • Schedule new and reschedule appointments, medical examinations, consults, procedures, and resolve any scheduling conflicts in timely manner to avoid disruptions in physician workflow
  • Oversees two medical practices, check/respond to Epic and email messages, medical record management, referrals, pre-certifications/prior authorizations, handling of Biopsy and Blood work/Pharmacy prescriptions (written, calling in/mail prescriptions), making sure all charts are up-to-date with progress and doctor notes, lab results, and all new information concerning patients, coverage for other private practices, inventory, xeroxing, and faxing
  • Epic, Excel, Windows XP, Word, Microsoft Outlook, and Internet Savvy; Knowledge of QGenda
  • Complete and type correspondence letters, forms (all forms including disability and authorization for prescriptions), and surgical/procedure letters and instructions
  • Provided top-notch customer service while conducting meetings and performing admin duties.

Administrative Assistant

Johns Hopkins Intrastaff
Baltimore, MD
07.2019 - 09.2019
  • Scheduled, confirmed, and cancelled meetings/travel/appointments; maintain appointment calendar book; maintain and update CV; direct phone calls; take accurate messages, and provide customer service
  • Oversee medical practices, dictations (making sure dictations are prompt and errors corrected), check requests, new patient registrations, emailing (messages and prescriptions), medical record management, referrals, pre-certifications/prior authorizations, authorizations, handling of Biopsy and Blood work/Pharmacy prescriptions (written, calling in/mail prescriptions), consultations, pulling charts, making sure all charts are up-to-date with progress and doctor notes, lab results, and all new information concerning patients, coverage for other private practices, inventory, xeroxing, and faxing
  • Epic, Excel, Windows XP, Word, Microsoft Outlook, PowerPoint, and Internet Savvy
  • Complete and type correspondence letters, reports, agendas, minutes, forms (all forms including disability and home care services), and memos
  • Attend meetings, perform administrative duties and credentialing, and provide excellent customer service

Care Management Assistant II

Johns Hopkins Intrastaff
Baltimore, MD
04.2019 - 07.2019
  • Collaborates/Rounds with the social workers, case managers, physicians, peer recovery team, and community health worker to facilitate appropriate placement in rehabilitation facilities or other alternate level of care
  • Works directly with the patient and family to ensure that any post discharge appointments will meet the clinical needs as directed by the provider, social worker, or case manager, and fit into the patient/family's schedule
  • Arrange transportation in accordance with the transition plan
  • Verify demographics and insurance benefits for coverage of care
  • Update patient information in epic
  • Document progress/telephone note in patient chart
  • Excellent Customer Service

Home Care Coordinator Assistant

Johns Hopkins Intrastaff
Baltimore, MD
10.2018 - 03.2019
  • Creates and revises systems and procedures by analyzing operating practices;
  • Resolves administrative problems by analyzing information; identifying and communication solutions;
  • Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations
  • Provides information by answering questions and requests
  • Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities and determining continuing needs; Accomplishes department and organization objectives by completing related results as needed
  • Ability to plan, organize, complete, and manage programs in the most efficient manner
  • Answers multi-line phones, schedule, confirm, and cancel appointments and meetings
  • Assist home care coordinators in arranging home care for patients discharging from hospital or outpatient clinic
  • Collaborate with interdisciplinary team for safe discharge planning
  • Arrange home health services for home, hospice, and clinic patients
  • Arrange and order infusion therapy, home care therapy, and durable medical equipment
  • Verify insurance benefits for coverage of care
  • Write contracts between hospitals, home care agencies, and durable medical equipment agencies (Letter of Agreements)
  • Attend meetings and performed administrative duties; send out daily coverage emails for home care group
  • Data Entry and Excellent Customer Service

Administrative Assistant

Sinai Hospital
Baltimore, MD
10.2014 - 02.2015
  • Coordinates and manages meetings, travel arrangements, and appointments; also maintains calendar book and updates CV regularly.
  • Schedule new and reschedule appointments, medical examinations, consults, procedures, and resolve any scheduling conflicts in timely manner to avoid disruptions in physician workflow
  • Oversee two medical practices, check/respond to Epic and email messages, medical record management, referrals, pre-certifications/prior authorizations, handling of Biopsy and Blood work/Pharmacy prescriptions (written, calling in/mail prescriptions), making sure all charts are up-to-date with progress and doctor notes, lab results, and all new information concerning patients, coverage for other private practices, inventory, xeroxing, and faxing
  • Epic, Excel, Windows XP, Word, Microsoft Outlook, and Internet Savvy, QGenda, and Concur
  • Complete and type correspondence letters, forms (all forms including disability and authorization for prescriptions), and surgical/procedure letters and instructions
  • Schedule Surgical Procedures
  • Processed and managed travel reimbursement requests.
  • Attend meetings, perform administrative duties and credentials, and provide excellent customer service.

EDITDELETEMOVE

Medical Administrative Assistant

Mount Sinai Hospital
New York
10.2007 - 10.2013
  • Managed office operations in supervisor's absence.
  • Trains New Employees
  • Coordinate and manage meeting, travel, and appointment schedules; update calendars and CV regularly.
  • Schedule new and reschedule appointments, medical examinations, consults, procedures, and resolve any scheduling conflicts in timely manner to avoid disruptions in physician workflow
  • Oversees two medical practices, check/respond to Epic and email messages, medical record management, referrals, pre-certifications/prior authorizations, handling of Biopsy and Blood work/Pharmacy prescriptions (written, calling in/mail prescriptions), making sure all charts are up-to-date with progress and doctor notes, lab results, and all new information concerning patients, coverage for other private practices, inventory, xeroxing, and faxing
  • Epic, Excel, Windows XP, Word, Microsoft Outlook, and Internet Savvy; Knowledge of QGenda
  • Complete and type correspondence letters, forms (all forms including disability and authorization for prescriptions), and surgical/procedure letters and instructions
  • Provided top-notch customer service while conducting meetings and performing admin duties.

Medical Administrative Assistant II

Beth Israel and Cornel Rogosin Institute
New York
04.2000 - 10.2007
  • Coordinate and manage meeting, travel, and appointment schedules; update calendars and CV regularly.
  • Schedule new and reschedule appointments, medical examinations, consults, procedures, and resolve any scheduling conflicts in timely manner to avoid disruptions in physician workflow
  • Oversees two medical practices, check/respond to Epic and email messages, medical record management, referrals, pre-certifications/prior authorizations, handling of Biopsy and Blood work/Pharmacy prescriptions (written, calling in/mail prescriptions), making sure all charts are up-to-date with progress and doctor notes, lab results, and all new information concerning patients, coverage for other private practices, inventory, xeroxing, and faxing
  • Epic, Excel, Windows XP, Word, Microsoft Outlook, and Internet Savvy; Knowledge of QGenda
  • Complete and type correspondence letters, forms (all forms including disability and authorization for prescriptions), and surgical/procedure letters and instructions
  • Provided top-notch customer service while conducting meetings and performing admin duties.

Education

Bachelor’s Degree - Business Administration

UMGC
Baltimore, MD
07-2025

Associate degree - Office Administration

Katherine Gibbs School
New York, NY
01.2005

GED -

BMCC
New York, NY
01.2001

Skills

  • Experienced in Health Information Coding
  • EMR/Medical Records Management
  • Typing/Data Entry (60/45 WPM)
  • Authorizations/Referrals
  • Check-In’s/Batches
  • IDX/Cerner/ Epic/E-Discharge/Chorus/QGenda/Concur
  • DME (Durable Medical Equipment)
  • Windows XP and Outlook Expertise
  • Patient and Procedure Scheduling
  • Insurance Verification and Eligibility Specialist

References

Available Upon Request

Timeline

Administrative Coordinator

Johns Hopkins Bayview Medical
09.2019 - Current

Secretary

Johns Hopkins Bayview Medical
09.2019 - 03.2023

Administrative Assistant

Johns Hopkins Intrastaff
07.2019 - 09.2019

Care Management Assistant II

Johns Hopkins Intrastaff
04.2019 - 07.2019

Home Care Coordinator Assistant

Johns Hopkins Intrastaff
10.2018 - 03.2019

Administrative Assistant

Sinai Hospital
10.2014 - 02.2015

Medical Administrative Assistant

Mount Sinai Hospital
10.2007 - 10.2013

Medical Administrative Assistant II

Beth Israel and Cornel Rogosin Institute
04.2000 - 10.2007

Bachelor’s Degree - Business Administration

UMGC

Associate degree - Office Administration

Katherine Gibbs School

GED -

BMCC