Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taneicea Dwyer

Mount Vernon,NY

Summary

Dynamic food service professional with a strong work ethic and exceptional customer service skills, honed at Foodtown Supermarket. Proven ability to enhance customer satisfaction through efficient service and effective communication. Skilled in food safety compliance and multitasking, consistently achieving high standards in food quality and cleanliness.

Overview

9
9
years of professional experience

Work History

Food Service Worker

Foodtown Supermarket
06.2016 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of workstations, ensuring compliance with food safety standards.
  • Prepared food items according to health guidelines, improving service efficiency during peak hours.
  • Operated kitchen equipment and tools safely, demonstrating proficiency in daily food preparation tasks.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Adjusted food preparation methods in accordance with customer requests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Processed customer payments and balanced cash drawers.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Streamlined checkout process, reducing wait times for customers.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Trained new staff on proper food handling and customer service techniques for better onboarding.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Increased repeat business with high standards of food quality and service.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.
  • Optimized food presentation to enhance customer dining experience.
  • Boosted customer satisfaction, promptly addressing and resolving complaints.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Developed and maintained positive relationships with customers to enhance service.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Trained new staff on operational procedures and safety protocols, fostering a knowledgeable workforce.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Cashier

Foodtown Supermarket
06.2016 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing information about products and services.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Learned company policies and procedures to provide excellent customer service support.

Education

High School Diploma - High School Diploma

Waterford High School
Jamaica
08.2008

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong communication skills
  • Strong work ethic
  • Working quickly
  • Productivity and efficiency
  • Interpersonal skills

Timeline

Food Service Worker

Foodtown Supermarket
06.2016 - Current

Cashier

Foodtown Supermarket
06.2016 - Current

High School Diploma - High School Diploma

Waterford High School