Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Field Associate
Alacrity Services
04.2022 - Current
Developed strong relationships with contractors, establishing trust through consistent high-quality service delivery.
Maintained accurate documentation of all field activities, facilitating smooth project handovers and reducing errors or oversights.
Supported colleagues during challenging situations by sharing knowledge, experience, and resources when needed.
Optimized resource allocation by analyzing project requirements and accurately estimating timeframes.
Demonstrated adaptability by effectively managing multiple projects simultaneously while adhering to strict deadlines. (SLA)
Exhibited strong problem-solving abilities by listening and resolving complex issues.
Collected, arranged, and input information into database system.
Developed effective improvement plans in alignment with goals and specifications.
Developed and updated process monitoring and reporting.
Keep files organize
Crew Trainer
Aprilaire
06.2017 - 03.2022
Enhanced crew performance by implementing effective training strategies and customized lesson plans.
Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Reduced employee turnover by fostering a supportive and engaging learning environment.
Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Identified skill gaps within the team and designed targeted training sessions to address them.
Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Developed time-efficient training schedules that minimized disruption to daily operations while still ensuring adequate preparation for new hires.
Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Set positive example for team members by providing high-quality, efficient service.
Established and maintained quality control standards.
CNA
Comfort Keepers Home Care
04.2016 - 10.2017
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced patient stress levels through effective communication and active listening skills.
Assisted patients with daily living activities, promoting independence and dignity.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Manger
McDonalds
10.2007 - 04.2016
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.
Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Stoughton High School
Stoughton, WI
06.2011
Skills
Data Collection
Survey Design
Project Planning
Process Improvement
Time management abilities-I do not like to leave things for tomorrow
Problem-solving aptitude-I look until I fine the answer