Hi, I’m
Taneiqua Lewis
Marion,AR
Summary
Result-driven and highly motivated Transportation Coordinator with 5+ years of experience in coordinating and optimizing logistics operations. Proficient in managing transportation schedules, tracking shipments, and ensuring timely delivery. Skilled in liaising with vendors, carriers, and cross-functional teams to streamline processes and reduce costs.
Highly organized and detail-oriented Office Management and Administration Professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Proven ability to deliver exceptional customer service while driving operational efficiency. Seeking to leverage expertise to contribute to a dynamic team and enhance overall professional performance.
Overview
16
years of professional experience
Work History
Warren Oil CompanyWest Memphis, Arkansas
Transportation Coordinator
11.2021 - 05.2024
Job overview
- Enter data, generated reports, and produced tracking documents.
- Coach employees through day-to-day work and complex problems.
- Gather and organize materials to support operations.
- Set priorities and problem-solve workflow issues to maintain rapport with customers and managers.
- Track records, filed documents and maintained communication between clients to manage office activities.
- Handle incoming and outgoing shipping and receiving activities.
- Track orders and notified customers of status or potential delays.
- Generate documentation and information required for customer shipments.
- Conduct investigations to resolve issues related to logistics and cargo movements.
- Prepare and document shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitor inbound and outbound freight operations to establish timely delivery of packages.
- Schedule and coordinate truck transport to maximize productivity and maintain organized calendar.
- Negotiate freight rates with third-party vendors to acquire cost-effective contracts.
- Generate monthly performance reports to track and analyze shipping trends.
- Develop strategies to optimize utilization of available resources.
- Coordinate shipments and track progress to facilitate timely delivery.
- Maintain excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Implement systems and procedures for accurate data collection and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Power Express
Shipping Administrator
05.2018 - 08.2021
Job overview
- Oversaw warehouse crew stocking inventory and preparing loads.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Reviewed paperwork to determine priorities and set schedules.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Monitored progress of tasks to provide feedback for improvement.
- Developed standard operating procedures for team to follow and maintained records of activities.
Southland Park Gaming Casino
Supervisor
04.2008 - 03.2018
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Developed and implemented customer service policies to enhance satisfaction.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
Education
University of The PeoplePasadena, CA
Bachelor of Science from Business Administration
05.2026
West Memphis Senior High SchoolWest Memphis
High School Diploma
05.2006
Skills
- Staff Training
- Appointment Coordination
- Negotiation
- Verbal and Written Communication
- Data Entry
- Calendar Management
- Microsoft Office
- Autonomous and Self-Directed
- Administration and Operations
- Leadership and Change Management
- Transportation and Logistics Coordination
- Customer Service Management
- Schedule Management
- Administrative Oversight
Timeline
Transportation Coordinator
Warren Oil Company
11.2021 - 05.2024
Shipping Administrator
Power Express
05.2018 - 08.2021
Supervisor
Southland Park Gaming Casino
04.2008 - 03.2018
University of The People
Bachelor of Science from Business Administration
West Memphis Senior High School
High School Diploma
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