Taneisha Brown
Portageville,US
Summary
Licensed Insurance Agent with a robust foundation in customer service and insurance knowledge. Demonstrates exceptional adaptability and strong work ethics, consistently surpassing client expectations. Passionate about leveraging skills to drive outstanding service and client satisfaction in a dynamic environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Advocate
Results-CX
Fort Lauderdale, FL
11.2024 - Current
- Resolved customer inquiries through effective communication and active listening.
Independent Contractor
Liveops
02.2023 - Current
- Managed customer interactions across multiple communication channels to ensure exceptional service delivery.
Licensed Insurance Agent
AIL
Waco
04.2024 - 11.2024
- Educated clients on coverage options and policy benefits, ensuring informed decisions.
Licensed Insurance Agent
Symmetry Financial Group
Swannanoa, NC
01.2024 - 04.2024
- Educated clients on coverage options and policy benefits, ensuring informed decisions.
Licensed Insurance Agent
PHP Agency
Dallas, TX
08.2023 - 01.2024
- Educated clients on coverage options and policy benefits, ensuring informed decisions.
Housekeeper
Red Roof Inn
Marston, MO
06.2023 - 08.2023
- Maintained high standards of cleanliness and hygiene in guest rooms, ensuring a welcoming and comfortable environment for all visitors.
Education
Associate of Applied Science - Criminal Justice
Three Rivers Community College
Poplar Bluff, MO05-2014
Skills
- Call center experience
- Data entry
- Computer proficiency
- Customer service
- Active listening
- Relationship building
- Building rapport
Certification
- CNA, Dec 2015 - Present
- Level 1 Med Certified and CPR Certification, Nov 2021 - Nov 2022
- Life Insurance License, Sep 2023 - Present
Timeline
Customer Service Advocate
Results-CX
11.2024 - Current
Licensed Insurance Agent
AIL
04.2024 - 11.2024
Licensed Insurance Agent
Symmetry Financial Group
01.2024 - 04.2024
Licensed Insurance Agent
PHP Agency
08.2023 - 01.2024
Housekeeper
Red Roof Inn
06.2023 - 08.2023
Independent Contractor
Liveops
02.2023 - Current
Associate of Applied Science - Criminal Justice
Three Rivers Community College