Taneisha George
Philadelphia,PA
Summary
Dynamic professional with a Bachelor’s in Health Information Management, excelling in high-pressure environments. Proven ability to enhance customer experiences and manage complex situations with confidence. Strong focus on building trust through empathy and integrity. Committed to delivering exceptional service and supporting American Airlines' mission of caring for people on life’s journey.
Overview
12
12
years of professional experience
Work History
Bartender/Server
OTG Management - PHL Airport
Philadelphia, Pennsylvania
11.2025 - Current
- Delivered fast, efficient service to high-volume airport travelers while maintaining professionalism under time-sensitive conditions.
- Adapted quickly to schedule changes, gate rushes, and fluctuating passenger traffic.
- Collaborated with diverse team members to maintain smooth operations during peak airport travel hours.
Bartender/Server
Puttshack
Philadelphia, Pennsylvania
10.2025 - Current
- Crafted signature cocktails using high-quality ingredients and innovative techniques.
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Developed good working relationships with fellow employees through effective communication.
Bartender/Server
Jacob's Northwest
Philadelphia, PA
02.2022 - 09.2025
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Maintained high sanitation standards for bar area, glassware, utensils, and equipment.
- Processed customer payments accurately using POS systems for transactions.
Bartender/Server
LA ROCA
Manayunk, PA
04.2021 - 12.2021
- Maintain knowledge of bar and menu options to prepare drinks and make food recommendations.
- Collaborated with kitchen staff to coordinate food and drink service efficiently.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Associate Application Analyst
UHS, Inc
Wayne, PA
11.2016 - 07.2018
- Engaged in remote support, troubleshooting, implementation and testing of HIM applications across 25 hospitals nationwide
- Led CDI 3M optimization project aimed at improving software functionality, optimizing end user workflow processes, and creating standards for swift support and issue resolution from corporate teams.
- Executed server and vendor system upgrades.
Registry Specialist Supervisor
Pennsylvania Department of Health
Harrisburg, PA
11.2013 - 11.2016
- Directed state-wide rollout of PA Statewide Immunization Information System (PA-SIIS) across multiple healthcare facilities.
- Coordinated pre go-live calls focusing on technical setup, workflow discussion, and policy and procedure review.
- Participated in recruiting efforts by interviewing potential candidates for open positions within the department.
Education
Bachelor of Science - Health Information Management
Temple University
Philadelphia, PASkills
- Quality control
- Schedule management
- Insurance processing
- Process improvement
- Performance optimization
- Exceptional customer service
- Emergency preparedness and first aid
- Collaborative teamwork
- Effective communication and problem resolution
- Flexibility and adaptability
- Stress management techniques
- Detail-oriented approach
- Cultural awareness
- Policy compliance
Timeline
Bartender/Server
OTG Management - PHL Airport
11.2025 - Current
Bartender/Server
Puttshack
10.2025 - Current
Bartender/Server
Jacob's Northwest
02.2022 - 09.2025
Bartender/Server
LA ROCA
04.2021 - 12.2021
Associate Application Analyst
UHS, Inc
11.2016 - 07.2018
Registry Specialist Supervisor
Pennsylvania Department of Health
11.2013 - 11.2016
Bachelor of Science - Health Information Management
Temple University