Taneisha King
St Louis,MO
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Scheduler
People’s Behavioral Health Center
04.2024 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Paralegal
The Law Office Of Tracy A Brown
03.2018 - 05.2024
- Remote since March 2020
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Intake- initial consultation with clients.
- Record keeping/Entry Collection-Gathering fees & required documents.
- Preparation- Complete court forms through Best Case.
- Signing-Verify information with clients, explained procedures and remaining requirements.
- Filing Post filing services-sending Trustee required documents, sending petition court hearing dates.
- Prepare file for attorney court appearance.
Receptionist
Chase Park Plaza Hotel-Sante Fitness
10.2016 - 03.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Opening fitness center M-F at 5:30 am, greet members and hotel guest, selling and renewing gym membership contracts.
Help Desk Representative
Rose International
09.2014 - 01.2015
- Improved customer satisfaction by addressing and resolving technical issues promptly and professionally.
- Streamlined help desk processes for increased efficiency with clear communication and thorough documentation.
- Consistently met performance metrics, prioritizing and managing incoming support requests.
- Enhanced team productivity by collaborating effectively with colleagues to resolve complex issues quickly.
- Providing assistance to information/answers for Verizon reps Assisting in placing orders
Education
Medical Assisting
Sanford Brown College
Hazelwood, MO02.2006
Skills
- Records Management
- Superb phone etiquette & grammar
- Legal Research & Drafting
- Adobe Acrobat Case Management
- Time Matters Suite
- Electronic court filing
- Best Case suite
- Cash/credit handling & Quickbooks
- Proficient in MS Office
- Legal Jargon Knowledge
- Document Filing
- Data entry
- Schedule management
- Telephone etiquette
- Multi-line phone proficiency
Certification
CLE training
Timeline
Scheduler
People’s Behavioral Health Center
04.2024 - Current
Paralegal
The Law Office Of Tracy A Brown
03.2018 - 05.2024
Receptionist
Chase Park Plaza Hotel-Sante Fitness
10.2016 - 03.2018
Help Desk Representative
Rose International
09.2014 - 01.2015
Medical Assisting
Sanford Brown College
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