Taneisha Passmore
Ellenwood,GA
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst/Trainer
Wellmed Medical Group
2022.07 - 2023.08
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Improved patient care by implementing customized EMR systems tailored to specific healthcare settings.
- Streamlined medical documentation processes for increased accuracy and efficiency in data management.
- Reduced administrative workload for medical staff through the integration of user-friendly EMR platforms.
- Improved project efficiency by implementing Agile methodologies and conducting regular sprint planning sessions.
- Enhanced team collaboration through daily stand-up meetings and effective communication channels.
- Streamlined software development processes by incorporating user stories and backlog prioritization techniques.
- Optimized resource allocation for projects with careful monitoring of team capacity and workload distribution.
- Increased stakeholder satisfaction by consistently delivering high-quality products within established deadlines.
- Facilitated open communication between developers, testers, and product owners, ensuring seamless coordination on project tasks.
- Improved EHR system functionality by providing comprehensive support and troubleshooting for endusers.
- Enhanced training effectiveness by creating user-friendly documentation, guides, and training materials.
Assistant Program Coordinator
St Mary's Hospital
2020.01 - 2022.07
- Enhanced program efficiency by streamlining processes and implementing new strategies.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators. Assisted in the development of project plans for successful program implementation.
- Assisted in the development of project plans for successful program implementation.
- Coached team members in Agile practices, promoting a culture of continuous improvement.
- Increased participant satisfaction through attentive communication and timely resolution of concerns.
- Supported team members by coordinating schedules, resources, and information sharing to achieve program goals.
- Increased collaboration among healthcare providers with seamless information sharing through centralized EMR systems.
- Enhanced team efficiency by implementing Agile methodologies and guiding daily scrum meetings.
- Improved EHR system functionality by providing comprehensive support and troubleshooting for endusers.
- Supported organizational growth by helping onboard new team members with comprehensive orientation sessions on using the EHR system effectively.
Team Manager
ATT
2017.03 - 2020.01
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Streamlined communication channels for increased efficiency in project execution and decision-making processes.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Mentored junior team members in Scrum principles, cultivating a culture of continuous improvement.
- Enhanced team productivity by implementing effective Scrum methodologies and processes.
EMR Analyst
Phoebe Health
2014.09 - 2017.03
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Education
Albany State University
Albany, GASkills
- EHR and EMR Systems
- Microsoft Office Suite
- CRM Systems
- Problem Solving
- Conflict Resolution
- Sales Expertise
- Customer Service
- Call Center Operations
- Training and Development
- Go Live support
Certification
- Certified Scrum Master
Certified Scrum Master
- Implement Project Management/Best Practices
- Keep all Parties on Track and Informed
- Introduce Agile Engineering Practices
- Coach Team Members
- Host Daily Stand-up Meetings
- Assist the Product Owner With the Product Backlog
- Remove Roadblocks
- Teach Scrum Practices and Principles
Timeline
Business Analyst/Trainer
Wellmed Medical Group
2022.07 - 2023.08
Assistant Program Coordinator
St Mary's Hospital
2020.01 - 2022.07
Team Manager
ATT
2017.03 - 2020.01
EMR Analyst
Phoebe Health
2014.09 - 2017.03
Albany State University
- Certified Scrum Master
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