Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taneiya Medina

Elizabeth,United States

Summary

Capable Assistant/Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in restaurant establishments.

Overview

7
7
years of professional experience

Work History

Bartender/Server

Johnny Tequila’s
06.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Applebee's Grill + Bar
01.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs..
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.


Assistant Store Manager

Domino's Pizza
04.2020 - 10.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Receptionist

Black Market Tattoo Shop
03.2018 - 12.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Reduced waiting times for visitors by implementing more efficient check-in process.

Education

High School Diploma -

Admiral William F Halsey Jr. High School
Elizabeth, NJ
06.2023

Skills

  • Strong multitasking

  • Liquor, beer, and wine knowledge

  • Highly reliable

  • Problem-Solving

  • Customer Service and Engagement

  • Inventory Control

  • Time Management

  • Staff Supervision

  • Telephone skills

  • Organization skills

  • Data Entry

  • Verbal and written communication

  • Customer/Client relations

  • Clerical Support

  • Team motivation

  • Team player attitude

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bartender/Server

Johnny Tequila’s
06.2024 - Current

Bartender

Applebee's Grill + Bar
01.2023 - 06.2024

Assistant Store Manager

Domino's Pizza
04.2020 - 10.2022

Receptionist

Black Market Tattoo Shop
03.2018 - 12.2019

High School Diploma -

Admiral William F Halsey Jr. High School
Taneiya Medina