Tanelia Johnson
15631 Ash Way Lynnwood ,WA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Silver Pacific Home Care & Staffing
14400 NE Bel-Red Rd, Suite 101b, Bellevue WA 98007
01.2025 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
A Kind Heart Healthcare Services
22617 76th Ave W Ste 206, Edmonds,WA 98026
04.2024 - Current
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
Home Care Aide
Caring Loved One AFH LLc
4010 192nd St Sw Lynnwood WA, 98036
12.2022 - 04.2024
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
- Provided mobility assistance such as walking and regular exercising.
Front Desk Agent/ Supervisor
Gurneys Montauk
290 Old Montauk Hwy, NY 11954
2021 - 2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Answered customer telephone calls promptly and appropriately handled needs.
Concierge Team lead
Secrets Resort & Spa
01.2017 - 01.2021
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
- Streamlined ticket booking process for local attractions, improving efficiency and guest satisfaction.
Education
GED -
Southeastern HS
15327 NW 60th Ave # 235, Miami Lakes, FL 3301406.2024
Certificate Food & Beverage -
Western Hospitality Institute
18 East Street Montego Bay, St. James Jamaica 01.2017
GED - Agriculture
May Day High School
Mayday Main Road, Mandeville Jamaica 01.2011
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Dressing assistance
- Patient-focused care
- End-of-life care
- Transfer techniques
- Colostomy care
- Specimen collection
- Condition monitoring
- Catheter change and preparation
- Range of motion exercises
- Toileting assistance
Certification
- CSEC passes: Human and Social Biology, English Language, Principle of Business
- Certificate in Food and Beverage Service (Pending)
Timeline
Certified Nursing Assistant
Silver Pacific Home Care & Staffing
01.2025 - Current
Certified Nursing Assistant
A Kind Heart Healthcare Services
04.2024 - Current
Home Care Aide
Caring Loved One AFH LLc
12.2022 - 04.2024
Concierge Team lead
Secrets Resort & Spa
01.2017 - 01.2021
Front Desk Agent/ Supervisor
Gurneys Montauk
2021 - 2022
GED -
Southeastern HS
Certificate Food & Beverage -
Western Hospitality Institute
GED - Agriculture
May Day High School