Tanequa Johnson
Fredericksburg,VA
Summary
Skilled administrative professional with over 12 years of supervisory and management experience in healthcare settings. Proficient in onboarding and mentoring 120+ healthcare professionals, leading teams across an array of diverse departments. I boast over a decade of HIPAA and OSHA compliance training, leveraging administrative, physical, and technical safeguards to uphold patient information confidentiality, integrity, and security. Adept at executive administration, time management, and developing priorities to meet company objectives. Results-driven professional committed to refining processes and procedures to optimize business workflows and drive organizational efficiency. Throughout my career, I have been a part of and led multiple teams recognized for achieving monthly patient lab clearance goals and delivering top-tier customer service, culminating in the prestigious 5 Star Quality Award.
Overview
12
12
years of professional experience
Work History
Access Control Officer
AMENTUM
05.2025 - Current
- Reduce unauthorized entries by implementing strict identification verification processes.
- Assist in the development of security protocols, contributing to a comprehensive approach towards asset protection.
- Maintain accurate records of daily activities, incidents, and keyholder information in accordance with company policies and procedures.
- Contribute to overall facility safety by identifying potential hazards during routine patrols and reporting them accordingly.
- Support business operations by granting appropriate access permissions to employees and visitors, based on their roles and requirements.
- Collaborate with law enforcement agencies during investigations, promoting a safer workplace for all employees.
- Support event security efforts by coordinating access control measures, ensuring a safe and enjoyable experience for all attendees.
- Improve response time to emergencies by maintaining open communication lines with fellow officers and management.
- Refine visitor processing procedures, reducing wait times without compromising security measures.
- Provide exceptional customer service while upholding strict security standards when interacting with clients, visitors, and staff members.
- Check identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Check credentials and identifying paperwork for all incoming employees and visitors.
- Communicate with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Monitor
AMENTUM
12.2024 - 04.2025
- Delivered excellent verbal and written reports on critical safety, security, facility, and personnel matters.
- Monitored access and escorted personnel to facilities, ensuring security protocol adherence.
- Maintained vigilance to ensure thorough security monitoring of escorted individuals at all times.
- Operated within active construction zones while consistently wearing required PPE to maintain a safe and compliant work environment.
- Monitored employee activities, confirming compliance with security regulations.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
Lead Patient Coordinator
REFORM DENTISTRY
06.2024 - 11.2024
- Oversaw and managed all schedules, coordinating with insurance companies to ensure deliverables.
- Tracked and delegated tasks to team members, ensuring daily scheduling of over 200 appointments.
- Assessed benefits and insurance plans, focusing on cost-effective solutions; maintaining consistent communication with insurance providers to ensure optimal outcomes.
- Reported and documented all monetary transactions, managing weekly totals exceeding $25k.
- Facilitate team meetings to enhance scheduling development, integration, and optimization.
- Counseled patients by educating them on treatment options, discussing financial considerations, and collaboratively developing health goals tailored to their unique conditions.
- Ensured the protection of personally identifiable information (PII) by adhering to strict protocols for integrity, confidentiality, and data security.
- Collaborated with medical professionals to ensure consistent delivery of proper treatment for over 200 clients, maintaining high standards of patient care and coordination.
Lead Patient Coordinator
PINE DENTISTRY
10.2023 - 06.2024
- Managed the scheduling and coordinating of over 300+ daily appointments, ensuring accuracy and efficiency while accommodating rescheduling requests.
- Evaluated benefit and insurance plans, facilitated communication with insurance providers, and advised patients on available financial options to ensure clarity and informed decision-making.
- Processed payments and co-pays, managing an average daily transaction volume of $8,000
- Facilitated team meetings to optimize scheduling processes and improve operational efficiency.
- Ensured patient confidentiality while upholding compliance with privacy regulations.
Lead Preceptor - Patient Care Technician
FRESENIUS MEDICAL CARE
09.2013 - 10.2023
- Performed electronic data entry of PII records while strictly safeguarding patient confidentiality and adhering to privacy regulations.
- Managed the procurement of all facility supplies and the maintenance of inventory records.
- Monitored and tracked referrals, consults, labs, and procedures, promptly resolving outstanding orders to ensure seamless patient care.
- Collaborated with RN, LN, and technician students during patient examinations, administering diagnostic tests and treatments to ensure patient health and safety.
- Provided continuous telemetry monitoring while managing multiple high-risk patients, ensuring timely interventions and optimal care.
- Demonstrated consistent project collaboration across the department, fostering effective teamwork.
- Trained and educated new hires and current team members on essential clinical services, policies, and procedures, ensuring consistent performance and regulatory compliance.
- Coordinated and facilitated daily stand-ups to review ongoing assignments, address patient needs and records, and delegate new tasks for optimal daily operations.
- Proficiently coached two teams of 6–8 Clinical Technicians, ensuring proactive communication with the healthcare team and a patient-centered approach to care.
Master Scheduler
COMMUNITY MEMORIAL HOSPITAL - VCU HEALTH
06.2022 - 07.2023
- Reported weekly staffing trend analysis and participated in bi-weekly corporate staffing meetings to align workforce needs with organizational objectives.
- Managed scheduling of over 250 surgeries across 10+ medical offices, collaborating with diverse teams to ensure seamless operations and patient care.
- Created and distributed monthly staffing schedules well in advance, ensuring adequate coverage.
- Maintained effective communication with leadership personnel to address staffing and scheduling concerns promptly.
- Provided comprehensive training to all new hires companywide, ensuring consistent onboarding and alignment with organizational standards.
- Monitored project schedules to identify potential delays, proactively implementing corrective actions to maintain on-time deliverables.
Education
High School Diploma -
Brunswick High School
Skills
- Group Management
- Customer Service
- Master Scheduler
- Documentation and Reporting
- Organizational Leadership
- Attention to Detail
- HIPPA Compliance
- Time Management
- Google Suite/Microsoft Office
- PeopleSoft Skills
- Visitor screening
- Security systems expertise
- Financial Software
- Critical Thinking
- Stress Management
- Communication Skills
- Proprietary Health Care Software
- Facility Access control
- Security protocols enforcement
Clearance
TS/SCI with CI Polygraph
Timeline
Access Control Officer
AMENTUM
05.2025 - Current
Security Monitor
AMENTUM
12.2024 - 04.2025
Lead Patient Coordinator
REFORM DENTISTRY
06.2024 - 11.2024
Lead Patient Coordinator
PINE DENTISTRY
10.2023 - 06.2024
Master Scheduler
COMMUNITY MEMORIAL HOSPITAL - VCU HEALTH
06.2022 - 07.2023
Lead Preceptor - Patient Care Technician
FRESENIUS MEDICAL CARE
09.2013 - 10.2023
High School Diploma -
Brunswick High School
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