Dedicated Medical Assistant with expertise in patient assessment, care coordination, and health education. Committed to enhancing patient outcomes through effective communication and meticulous documentation.
Overview
16
16
years of professional experience
Work History
Medical Assistant
WakeMed Physician Practices Raleigh NC
Raleigh, North Carolina
03.2025 - Current
Assessed patient conditions and developed tailored treatment plans.
Collaborated with the healthcare team to ensure quality patient outcomes.
Provided direct patient care in fast-paced urgent care environment.
Administered medications and managed intravenous therapies effectively.
Educated patients on health management and preventive care strategies to enhance compliance.
Documented patient information accurately in the electronic health records system.
Managed triage processes to prioritize urgent medical needs efficiently.
Ensured compliance with safety protocols and infection control measures consistently.
Coordinated referrals for specialty services and scheduled follow-up appointments to ensure continuity of care.
Evaluated vital signs to assess for changes in patient condition.
Care Coordinator
TEK Systems Global Services
Morrisville, nc
04.2023 - 03.2025
Coordinated patient care plans with healthcare providers and stakeholders.
Collaborated with multidisciplinary teams to enhance patient services.
Facilitated access to community resources for patients in need.
Educated patients on health management and available services.
Streamlined communication between patients and healthcare professionals.
Supported case management through detailed record-keeping and reporting.
Documented patient interactions and care updates in electronic systems.
Educated clients on available resources and services within their communities.
Medical Assistant
FastMed
Raleigh, North Carolina
08.2010 - 01.2025
Coordinated patient scheduling and appointment reminders efficiently.
Collected and documented patient medical histories accurately.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered medications and vaccinations according to provider instructions.
Assisted patients with check-in and registration processes.
Supported healthcare providers during examinations and procedures.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
Duke Medical Center
durham , nc
04.2022 - 04.2023
Administered medications and vaccinations per provider instructions.
Supported healthcare providers during examinations and procedures.
Collected and documented patient medical histories accurately.
Educated patients on treatment plans and follow-up care instructions.
Coordinated patient scheduling and appointment reminders efficiently.
Prepared examination rooms and ensured cleanliness standards.
Managed medical records, ensuring confidentiality and compliance.
Assisted patients with check-in and registration processes.
Data Analyst
WellCare
raleigh, nc
10.2021 - 04.2022
Analyzed healthcare data to identify trends and insights for decision-making.
Provided data-driven solutions to support decision making.
Collaborated with cross-functional teams to improve data collection processes.
Streamlined reporting processes to enhance efficiency in data delivery to stakeholders.
Maintained provider databases using advanced data management software tools.
Provided technical support to providers regarding the submission of claims and enrollment processes.