Summary
Overview
Work History
Education
Skills
Timeline
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Tanesha Baynes

Phoenix,AZ

Summary

Looking to expand my professional skills while assisting businesses in providing top-notch customer service. I have two years of expertise in office administration as a program director and lead instructor. I am a meticulous and diligent professional. I have 16 years of experience in the medical field and 4 years as an instructor. I am trustworthy, a team member, and a strong leader. Positive and caring student support professional with an upbeat attitude and detail-oriented approach to meeting all student needs. Highly organized, proactive, and flexible with strong critical thinking and planning abilities. Dedicated Student Services Coordinator experienced in supporting students during transitional periods with skill-building exercises and knowledgeable assistance. Excellent verbal and written communication skills. Bringing 6 years of related experience in education.

Overview

25
25
years of professional experience

Work History

Student Service Coordinator

Pima Medical Institute
10.2023 - Current
  • They coordinated academic advising services to help students select appropriate courses and maintain progress toward degree completion.
  • Enhanced student engagement by implementing innovative academic support initiatives and programs.
  • Supported student social, emotional, and academic development.
  • Provided information and coordinated referrals for available programs.

HCA Lead Faculty

Pima Medical Institute
02.2023 - 10.2023
  • Build a lesson plan for each session
  • Clinical practical's (injections, phlebotomy), educating students on proper techniques.
  • Externship coordinator (visiting sites and new sites for students)
  • Program Director for Medical Assistant with Phlebotomy
  • Set up classes, attendance, maintain grades
  • Canvas assignments, exams, and quizzes based on syllabus and curriculum
  • Manage classroom, and counsel students as needed.
  • Direct contact with students, training, and monitoring professionals throughout all student's progress through their program.
  • Administrator duties: oral and written communication, measure progress, and training effectiveness.

Medical Assistant with phlebotomy Instructor

Arizona College of Allied Health
04.2018 - 02.2023
  • Build lesson plan for the session
  • Clinical practical's (injections, phlebotomy), educating students on proper techniques.
  • Externship coordinator (visiting the sites and new sites for students)
  • Program Director for Medical Assistant with Phlebotomy
  • Set-up classes, attendance, maintain grades
  • Canvas-assignments, exams, and quizzes based on syllabus and curriculum
  • Manage classroom, counsel students as needed.
  • Direct contact with students, training, and monitoring professionals throughout the students' progress through the program.
  • Administrator duties: oral and written communication, measure progress and training effectiveness.

Scheduler

Glendale Community College
01.2016 - 01.2018
  • Detail-oriented, types, transcribes, and proofreads variety of documents
  • Maintain updated knowledge of department policies and procedures
  • Works independently while recognizing situations which need the supervisor’s attention
  • Perform effectively in an environment with constant interruptions
  • Communicates effectively orally and in writing
  • Provides research and technical assistant on special projects
  • Screen and routes calls and visitors providing a variety of information

MEDICAL ASSISTANT

CONCENTRA MEDICAL CENTER
01.1999 - 01.2015
  • Perform administrative and certain clinical duties under the direction of a physician.
  • Administrative duties include greeting patients, answering phones, and assisting with patient needs and/or complaints, scheduling appointments, maintaining medical records.
  • Clinical duties include taking and recording vital signs and medical histories, preparing patients for examination, EKG, drug screen testing, perform audiograms, PFT, drawing blood, and administering medications as directed by physician.

Education

MASTER'S IN HEALTH ADMINISTRATION -

GRAND CANYON UNIVERSITY
04.2024

Bachelor OF Health SCIENCE -

Grand Canyon University
10.2021

Associate in Science -

Glendale Community College
05.2018

MEDICAL ASSISTANT -

CONCORDE CAREER COLLEGE
06.2000

Skills

  • Canvas (Dashboard set-up)
  • Nexus (documentation of students)
  • Monitoring staff and students
  • Outlook
  • Microsoft Office
  • Detailed oriented with projects
  • Preparing, organizing, and storing information in paper and digital form
  • Maintain updated knowledge of department policies and procedures
  • Provides research and technical assistant on special projects

Timeline

Student Service Coordinator

Pima Medical Institute
10.2023 - Current

HCA Lead Faculty

Pima Medical Institute
02.2023 - 10.2023

Medical Assistant with phlebotomy Instructor

Arizona College of Allied Health
04.2018 - 02.2023

Scheduler

Glendale Community College
01.2016 - 01.2018

MEDICAL ASSISTANT

CONCENTRA MEDICAL CENTER
01.1999 - 01.2015

MASTER'S IN HEALTH ADMINISTRATION -

GRAND CANYON UNIVERSITY

Bachelor OF Health SCIENCE -

Grand Canyon University

Associate in Science -

Glendale Community College

MEDICAL ASSISTANT -

CONCORDE CAREER COLLEGE

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Tanesha Baynes