Tanesha Escoffery
6061 N Falls Circle Drive, Apt 414, Lauderhill,FL
Summary
Results-oriented Operations Specialist with over 20 + years of experience in business. Committed to continuously improving personal skills, teamwork, and knowledge to support overall career growth. Proven success in driving and advancing process innovations, system reporting, productivity improvements, and the development of both standard operating procedures and client-specific manuals. Detail oriented, organized, hardworking, dedicated, with a keen focus on detail and effective process management. Skilled at handling multiple tasks, priorities, and deadlines through effective process mapping and implementation. Experienced in document and template management, as well as enhancing case management systems. Collaborated with other experienced professionals to ensure that teams comprehended business and client requirements, communication standards, project goals, and the importance of delivering high-quality outcomes within critical deadlines. Improved team relations to complete business projects by effectively utilizing all available resources, increasing productivity, driving company revenue, and expanding business professionals and company growth. This has broadened revenue streams into other departments. Proven track record of improving operational efficiency by 40% or more.
Overview
16
16
years of professional experience
Work History
Executive Assistant/Senior Operations Specialist
THE STRATEGIC LEGAL GROUP, PLLC
08.2024 - 08.2025
- System Administrator
- Provided organizational assistance to streamline and improve company operations. Analyzed workflow patterns to identify areas for multiple process improvements.
- Client intake: on-boarding, discussing legal fees, scheduling consultations, creating email templates for intake, and referring or advising alternative legal options for leads that are declined, utilizing Clio Management, Clio Grow, and Clio Accounting.
- Maintain professional communication with clients, vendors, and team members.
- Ensure case follow-ups and tasks are completed promptly and accurately.
- Prepare reports, draft & manage court documents as required in accordance with company, local and state guidelines.
- Maintain & organize thorough, accurate, and confidential records.
- File documents, adhering to court-specific rules using e-filing, email, e-Fax, or mailing methods.
- Review court dockets and case files to identify and track hearing requirements across multiple Florida counties.
- Prepare & File Notice of Hearings, communicate and coordinate hearing dates with opposing counsel, judicial assistants, attorneys, and self-represented parties in a professional manner.
- Schedule hearings using various court platforms (including CourtMAP, CMS, JAWS, and JACS), as well as via phone and email.
- Communicate with judicial assistants, attorneys, and self-represented parties in a professional manner.
- Provide additional administrative support, including emails, client phone calls, and correspondences on behalf of the Managing & Associate Attorneys.
- Managed the Managing & Associate Attorney's calendars, scheduled internal and external meetings, and appointments, and hearings.
- Assist with accounting and financial matters: processing client & 3rd party invoices, record/update accounts receivable, record financial transactions, accounts.
Case Manager
BETTER LIFE PLANS
04.2023 - 08.2024
- System Administrator
- Client Intake: input all personal and case details of the client into the Case Management System.
- Review legal correspondences, including Summons & Complaints, Appearance forms, and Settlement Agreements.
- Prepare legal correspondences in accordance with company policies and applicable local and state laws.
- File court documents using court-specific methods such as e-filing, email, eFax, or postal mail.
- Coordinate hearings or court appearances between BLP Network attorneys and Appearance Attorneys.
- Assist with settlement approval procedures and ensure all necessary communications are sent to the appropriate parties.
- Managed caseload responsibilities promptly, efficiently, and effectively to meet deadlines consistently.
- Maintain professional and respectful communication to build positive relationships with all company staff.
Complaint Paralegal/Legal Assistant
VOXTUR/ALBERTELLI LAW
05.2022 - 01.2023
- System Administrator
- Managed caseload responsibilities promptly, efficiently and effectively to meet deadlines consistently.
- Conduct quality checks on data entries to verify the accuracy of complaints and amended complaints before submitting to the client for review.
- Upload complaints and amended complaints into the client's system for review and signature.
- Prepare final complaint packages and summonses to be filed with the court.
- Prepare and review Motions, Orders and Administrative Orders required by the Circuit Court to accompany the complaints.
- Verify borrower and client details, and review and confirm recording information for mortgages, deeds, assignments, and other legal documents.
- Completed client system tasks and messages in Black Knight and via email.
- Monitor & Follow up on any delays or issues from First Legal (including AOMs, Demand Letters, and Figures) to move the files forward to complaint drafting.
Foreclosure Specialist
MILLER, GEORGE, & SUGGS, PLLC
02.2022 - 04.2022
- System Administrator
- Prepare initial and amended complaints for attorney review.
- Upload Complaints for client review and signature.
- Draft various motions and orders required by the Circuit Court to accompany foreclosure complaints.
- Verify borrower and client information, and review mortgages, deeds, assignments, and other legal documents.
- Completed client system tasks and messages.
- Filed court pleadings, motions, and notices electronically via E-portal,
- Follow up on delays with First Legal to advance files to the complaint drafting stage.
- Prepare final complaint packages and for court filing.
Foreclosure Specialist
DIAZ, ANSELMO, & ASSOCS., P.A.
11.2021 - 02.2022
- Prepare initial and amended complaints for attorney review.
- Upload Complaints for client review and signature.
- Draft various Motions and Orders required by the Circuit Court to accompany foreclosure complaints.
- Verified borrower and client information, and review mortgages, deeds, assignments, and other legal documents.
- Completed client system tasks and messages using Black Knight, email, and Tempo.
- Conducted Accurint and Skip Traces through Lexis Nexis.
- Performed client system tasks and messaging using Black Knight, Tempo, and PenneDocs.
- Filed court pleadings, motions, and notices electronically via E-portal.
Litigation Legal Assistant/Paralegal
MAVRICK LAW FIRM
10.2019 - 03.2020
- System Administrator
- Prepared trial materials including exhibits for both plaintiff and defendant, deposition transcripts, and witness documents.
- Drafted and finalized pleadings and motions for attorney review and court filing.
- Reviewed documents produced by opposing counsel for attorney evaluation.
- Conducted case research and retrieved relevant case law using Westlaw.
- Identified and marked confidential information on legal documents for redactions, confidentiality, and applied Bates numbering as needed.
- Handled daily incoming mail, ordered office supplies, and maintained organized files.
- Sent legal correspondence to clients, witnesses, and court officials via mail and arranged deliveries.
- Managed office scheduling and maintained detailed notes on deadlines, motions, and important dates.
- Coordinated hearing dates with opposing counsel, judicial assistants, attorneys, and self-represented parties in a professional manner.
- E-filed court pleadings, motions, and notices using State and Federal Court electronic filing systems.
Senior Operations Specialist/First Legal Paralegal
MARINOSCI LAW GROUP
12.2018 - 12.2019
- System Administrator
- Provide operational direction to enhance, improve and optimize the company's procedures and workflows.
- Developed company Standard Operational Procedures/Manuals.
- Generated reports detailing findings and recommendations. Increased productivity and revenue in daily operations.
- Managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Review department metrics/KPIs to help maximize production and optimize operational performances.
- Collected, arranged, and input information into database system.
- Reviewed mortgages, deeds, assignments, and other legal documents.
- Reviewed note endorsements to draft Assignments of Mortgages for attorney review; drafted, requested, uploaded, e-filed, mailed and recorded AOMs.
- Filed and recorded Original Lis Pendens with the Clerk of Court and/or via electronic recording.
- Prepared and uploaded Foreclosure Complaints for review by Attorneys and Clients, including but not limited to Regular Civil Complaints, Reverse Mortgage Complaints, Amended Complaints, and Unrecorded Mortgage Complaints.
- Drafted various Motions and Orders required by the Circuit Court to accompany the Foreclosure Complaints.
- E-filed Complaints, Court Pleadings, Motions, Forms, and affidavits.
- Assisted in running Accurint searches and Skip Traces through LexisNexis.
- Completed Client System Steps and Messages using Black Knight,Tempo, and PenneDocs.
Senior Operations Specialist/First Legal Paralegal
BROCK & SCOTT, PLLC
02.2013 - 08.2018
- System Administrator
- Prepare and upload Foreclosure Complaints for review by Attorneys and Clients, including but not limited to Regular Civil Complaints, Reverse Mortgage Complaints, Amended Complaints, and Unrecorded Mortgage Complaints.
- Draft various Motions and Orders required by the Circuit Court to accompany Foreclosure Complaints.
- Verify borrower and client information; analyze mortgages, deeds, assignments, and other legal documents.
- Reviewed note endorsements to draft Assignments of Mortgages for attorney review; drafted, requested, uploaded, e-filed and sent out through regular mail.
- Maintained an uncontested caseload of 400+ active and on-hold files.
- Draft Motions for Summary Judgment and supporting pleadings, Motions for Default, Notices of Drop, Final Judgment packages, certificates of compliance, and Notices of Hearing for various hearings.
- Prepare responses to court pleadings for attorney review.
- Assist with template production.
- Oversee production spreadsheets and department files.
- Undertake additional cross-functional projects to support the overall legal team as assigned.
- Assist in developing the teams long and short term goals related to internal policies, service, performance, and staffing. Review department metrics/KPIs to help maximize production and optimize operational performances.
- Track progress toward achieving planned objectives across all areas of responsibility.
- Organize workflow and delegate tasks. Support urgent deadline-driven assignments, projects, and other duties as assigned. Provide guidance in resolving complex/unusual issues.
- Deliver training and feedback related to employee productivity.
- Assist in managing daily foreclosure operations.
- Oversee quality assurance for data entry into core client systems.
- Ensure compliance with deadlines for 1st Legal HUD Filings.
First Legal Service, Uncontested Judgment Paralegal/ First Legal Team Lead
KAHANE & ASSOCIATES, P.A.
01.2010 - 01.2013
- System Administrator
- Provided organizational assistance to streamline and improve company operations. Analyzed workflow patterns to identify areas for multiple process improvements.
- Client intake: on-boarding, discussing legal fees, scheduling consultations, creating email templates for intake, and referring or advising alternative legal options for leads that are declined, utilizing Clio Management, Clio Grow, and Clio Accounting.
- Maintain professional communication with clients, vendors, and team members.
- Ensure case follow-ups and tasks are completed promptly and accurately.
- Prepare reports, draft & manage court documents as required in accordance with company, local and state guidelines.
- Maintain & organize thorough, accurate, and confidential records.
- File documents, adhering to court-specific rules using e-filing, email, e-Fax, or mailing methods.
- Review court dockets and case files to identify and track hearing requirements across multiple Florida counties.
- Prepare & File Notice of Hearings, communicate and coordinate hearing dates with opposing counsel, judicial assistants, attorneys, and self-represented parties in a professional manner.
- Schedule hearings using various court platforms (including CourtMAP, CMS, JAWS, and JACS), as well as via phone and email.
- Communicate with judicial assistants, attorneys, and self-represented parties in a professional manner.
- Provide additional administrative support, including emails, client phone calls, and correspondences on behalf of the Managing & Associate Attorneys.
- Managed the Managing & Associate Attorney's calendars, scheduled internal and external meetings, and appointments, and hearings.
- Assist with accounting and financial matters: processing client & 3rd party invoices, record/update accounts receivable, record financial transactions, accounts.
Education
Some College (No Degree) - Sociology
Broward College
Coconut CreekHigh School Diploma -
Piper High School
Sunrise, FL07.2004
High School Diploma -
Coral Springs Charter High School
Coral Springs, FL04.2001
Skills
- Project Management
- Analyzing, Problem Resolution, Implementation
- Customer Service
- Adaptability
- Multitasking
- Highly Self Motivated
- Task Management
- Scheduling/Calendar Management
- Microsoft Office
- Case Management
- Software Proficiency (CMS & CLIO)
- Legal Operation/Process Mapping
- Adobe
- Nitro
- Kofax
- West Law
- Lexis Nexis
- E-Filing
- Client Systems: Black Knight (LPS), Lenstar, Tempo, Vendorscape, Clairfire, & Real Resolution advancing process innovations, system reporting
Timeline
Executive Assistant/Senior Operations Specialist
THE STRATEGIC LEGAL GROUP, PLLC
08.2024 - 08.2025
Case Manager
BETTER LIFE PLANS
04.2023 - 08.2024
Complaint Paralegal/Legal Assistant
VOXTUR/ALBERTELLI LAW
05.2022 - 01.2023
Foreclosure Specialist
MILLER, GEORGE, & SUGGS, PLLC
02.2022 - 04.2022
Foreclosure Specialist
DIAZ, ANSELMO, & ASSOCS., P.A.
11.2021 - 02.2022
Litigation Legal Assistant/Paralegal
MAVRICK LAW FIRM
10.2019 - 03.2020
Senior Operations Specialist/First Legal Paralegal
MARINOSCI LAW GROUP
12.2018 - 12.2019
Senior Operations Specialist/First Legal Paralegal
BROCK & SCOTT, PLLC
02.2013 - 08.2018
First Legal Service, Uncontested Judgment Paralegal/ First Legal Team Lead
KAHANE & ASSOCIATES, P.A.
01.2010 - 01.2013
Some College (No Degree) - Sociology
Broward College
High School Diploma -
Piper High School
High School Diploma -
Coral Springs Charter High School