Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tanesha Hopkins

Minneapolis,MN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Code Compliance Officer

City Of Minneapolis
09.2017 - Current
  • Respond to 311 service requests related to parking and abandoned vehicles, writing citations or warnings as appropriate.
  • Giving directions and explaining the City's regulation when owners are present.
  • Enforce parking regulations, multi-space meters, critical parking regulations, limited time zones, rush hour restrictions, fire lane restrictions,no parking, and other parking regulations withing the city, writing citations or warnings.
  • Provide traffic direction for rush hours, special events, construction sites, and emergencies.
  • Patrolled assigned area to identify and evaluate problems.
  • Conducted various field investigations.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Communicate with the public about the way traffic control works.

Receptionist

Borton Volvo
01.2017 - 09.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Security Supervisor

Professional Security Consultants
08.2015 - 01.2017
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Kept team compliant with security protocols and appearance standards.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Established and maintained close working relationships with local law enforcement officers.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.

Education

High School Diploma -

Minneapolis Community And Technical College
Minneapolis, MN
12.2024

Skills

  • Critical Thinking
  • Administrative Support
  • Time Management
  • Customer Service
  • Verbal and Written Communication
  • First Aid Certification
  • Fine Motor Skills
  • Computer Configurations

Accomplishments

I am head of The safety, advisory, and uniform committee.

  • Supervised team of 10 staff members on the team
  • Awarded "Employee of the Month" for delivering outstanding work.
  • Used Microsoft Excel to develop tracking spreadsheets.

Timeline

Code Compliance Officer

City Of Minneapolis
09.2017 - Current

Receptionist

Borton Volvo
01.2017 - 09.2017

Security Supervisor

Professional Security Consultants
08.2015 - 01.2017

High School Diploma -

Minneapolis Community And Technical College

Similar Profiles

CREATE PROFILE
Tanesha Hopkins