Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanesha Murdock

Bridgeport,CT

Summary

Dynamic Dispatch Supervisor at Greater Bridgeport Transit with expertise in transportation coordination and logistics management. Proven ability to enhance operational efficiency through effective scheduling and problem-solving. Skilled in utilizing dispatch software and fostering positive communication with drivers, ensuring timely delivery and exceptional customer service. Committed to optimizing routes and improving service quality.

Professional logistics expert with strong focus on team collaboration and achieving results. Skilled in coordinating complex schedules, managing resources efficiently, and maintaining high operational standards. Known for reliability, adaptability, and effective communication in dynamic environments. Prepared to drive success and ensure smooth operations in fast-paced setting.

Experienced with coordinating and managing dispatch activities to ensure efficient operations. Utilizes strong organizational skills to maintain effective communication and timely delivery schedules. Knowledge of team leadership and problem resolution in fast-paced environments.

Organized logistics professional with solid background in managing dispatch operations and optimizing workflow processes to ensure timely deliveries. Known for fostering team collaboration and driving results in dynamic settings. Highly reliable and adaptable, skilled in communication and problem-solving.

Overview

25
25
years of professional experience

Work History

Dispatch Supervisor

Greater Bridgeport Transit
02.2012 - Current
  • Assisted in coordinating daily dispatch operations to ensure timely delivery .of passengers
  • Supported drivers by providing route information and addressing logistical challenges.
  • Learned and utilized dispatch software for tracking buses and managing schedules.

School Bus Driver

DATTCO
07.2010 - 08.2012
  • Operated school bus in compliance with safety regulations and traffic laws.
  • Conducted pre-trip inspections to ensure vehicle readiness and safety standards.
  • Assisted students with boarding and disembarking, promoting a safe environment.
  • Communicated effectively with parents and school officials regarding transportation updates.
  • Managed route schedules to optimize travel efficiency and minimize delays.
  • Monitored student behavior during transit to maintain a secure atmosphere.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.

Payroll/Scheduler

Securitas Security Services USA
08.2007 - 02.2012

Do payroll and scheduling and over see numeous accounts. Manage and prepare legal documentation for contracts. Assit with job interviews and hiring of guards.

  • Coordinated scheduling for security personnel across multiple client sites, ensuring optimal coverage and resource allocation.
  • Developed and maintained scheduling databases to track employee availability and assignments efficiently.

Life Coach

Goodwill Industries Of Houston
05.2006 - 08.2007

Help brain injury patients with daily life activities. Teach then how to cook, clean, and pay bills.

  • Developed individualized coaching plans to enhance clients' personal and professional growth.
  • Conducted assessments to identify client strengths and areas for development.
  • Provided ongoing support and accountability to ensure client progress and success.
  • Collaborated with community resources to expand client access to services and opportunities.

Security Supervisor

Securitas Security Services USA
04.2004 - 05.2006

Oversee clients property and assets. Over see security staff.

  • Supervised daily security operations, ensuring adherence to protocols and procedures.
  • Trained and mentored new security personnel on operational standards and emergency response protocols.
  • Conducted regular inspections of premises to identify potential security risks and address vulnerabilities.
  • Collaborated with law enforcement and emergency services during incidents to ensure effective resolution.
  • Analyzed incident reports to identify trends, enhancing security measures for improved safety outcomes.
  • Managed scheduling of security personnel to maintain optimal coverage across all shifts and locations.
  • Led investigations into breaches of protocol, recommending corrective actions to prevent future incidents.

CNA

Hillside Nursing Home
01.2001 - 07.2004
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Home Health Aide

Prioroty Care
01.2003 - 04.2004
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored and reported changes in client health status to nursing staff.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained accurate documentation of care provided and client progress.
  • Collaborated with healthcare teams to develop personalized care plans.

Security Officer

Allied Universal Security Services
07.2001 - 01.2003
  • Monitored premises to ensure safety and security compliance.
  • Conducted regular patrols to detect and deter suspicious activities.
  • Responded promptly to incidents, coordinating with local law enforcement when necessary.
  • Implemented access control measures to secure restricted areas effectively.
  • Documented security events and maintained accurate incident reports for management review.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Education

General Studies

Kolbe Cathedral
Bridgeport, CT

Health Science

Housatonic Community College
Bridgeport, CT

Skills

  • Transportation coordination
  • Employee training
  • Attendance documentation
  • Tracking of man hours
  • Progress checks
  • Positive communication skills
  • Proficiency in software
  • Knowledgeable in software
  • Incident reporting
  • Records maintenance
  • Logistics management
  • Dispatcher monitoring
  • Schedule checking and oversight
  • Scheduling expertise
  • Dispatch coordination
  • Customer service
  • Customer relations
  • Data entry
  • Prioritizing calls
  • Dispatching procedures
  • Work order management
  • Decision-making
  • Database updates
  • Schedule coordination
  • Communication equipment operation
  • Verifying coverage
  • Traffic monitoring
  • Route navigation
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Verbal and written communication
  • Map reading
  • Emergency protocols
  • Tracking systems
  • Radio communication
  • Navigation support

Timeline

Dispatch Supervisor

Greater Bridgeport Transit
02.2012 - Current

School Bus Driver

DATTCO
07.2010 - 08.2012

Payroll/Scheduler

Securitas Security Services USA
08.2007 - 02.2012

Life Coach

Goodwill Industries Of Houston
05.2006 - 08.2007

Security Supervisor

Securitas Security Services USA
04.2004 - 05.2006

Home Health Aide

Prioroty Care
01.2003 - 04.2004

Security Officer

Allied Universal Security Services
07.2001 - 01.2003

CNA

Hillside Nursing Home
01.2001 - 07.2004

General Studies

Kolbe Cathedral

Health Science

Housatonic Community College
Tanesha Murdock