Tanesha Richardson
Selden
Summary
Dynamic Nursing Assistant with extensive experience at St Charles Hospital and New Surfside Nursing Home, excelling in vital signs monitoring and patient communication. Adept at crisis intervention and maintaining patient safety, while demonstrating strong empathy and active listening skills. Proven ability to support patients through detoxification and psychiatric care, ensuring high-quality, compassionate service.
Overview
25
25
years of professional experience
Work History
Nursing Assistant | Chemical Dependancy
St Charles Hospital
Port Jefferson
10.2024 - Current
- Vital signs monitoring
- Patient observation, reporting any changes to patient's condition, mood behavior, pains levels or physical symptom
- Patient communication, listening to patients' concerns and communicating them to the nurse
- Documenting all care that's provided patient safety
- Assessed patients for risk of withdrawal symptoms and provided appropriate interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Assisted in crisis intervention when necessary.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Provided emotional support to help patients cope with anxiety and depression associated with detoxification.
- Monitored vital signs to ensure patient safety during detoxification process.
Administrative Support Assistant
Northwell Health Physician Partners Cardiology
Woodbury
01.2024 - 10.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Updated patient information and insurance details for accurate electronic medical records
- Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns
- Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system and securely storing physical copies
- Adhered to strict HIPAA guidelines to protect patient privacy
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly
- Provided prompt, polite and professional in-person and telephone customer service
City Mail Carrier
United States Postal Service
Mineola
11.2014 - 01.2024
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs
- Used portable devices to maintain system records by scanning items delivered to homes and businesses
- Distributed mail on foot to residences and businesses, delivering to approximately 365 customers per shift
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Directly interacted with customers to deliver mail, packages, and ordered goods
- Trained new City Mail Carriers on best practices, enhancing overall team knowledge and performance levels
- Enhanced customer satisfaction with timely and accurate deliveries, adhering to strict schedules and protocols
- Navigated various weather conditions while delivering mail, ensuring consistent reliability for customers regardless of external factors
Certified Nursing Assistant | Psychiatric
New Surfside Nursing Home
Far Rockaway
04.2000 - 11.2014
- Promoted good personal hygiene by aiding
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Conducted regular rounds to monitor patients' physical and mental status throughout shifts.
- Applied crisis intervention techniques during patient emergencies.
- Recorded and closely monitored patient behaviors
- Developed effective communication strategies to de-escalate potentially dangerous situations involving psychiatric patients.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Maintained professionalism in emergency situations, assisting staff members in actions and monitoring patients.
- Provided support and supervision to psychiatric patients during their daily activities.
- Played games with patients to boost mood, improve memory, and provide light entertainment.
- Distributed drinking water and nourishment to residents.
Education
High School Diploma -
Far Rockaway High School
Far Rockaway, NY06.1998
Skills
- Assist with ADLs
- Vital signs monitoring
- Patient transfers
- Maintaining patient's hygiene
- EKGs
- Catheter care
- Bladder Scans
- First Aid/CPR
- CPI Certified
Timeline
Nursing Assistant | Chemical Dependancy
St Charles Hospital
10.2024 - Current
Administrative Support Assistant
Northwell Health Physician Partners Cardiology
01.2024 - 10.2024
City Mail Carrier
United States Postal Service
11.2014 - 01.2024
Certified Nursing Assistant | Psychiatric
New Surfside Nursing Home
04.2000 - 11.2014
High School Diploma -
Far Rockaway High School