US Army Veteran with a proven track record in Management and Analysis. Experienced in leading teams through data gathering, evaluation, and reporting. Skilled in providing technical guidance and operational techniques to ensure successful project objectives. Proficient in developing communications strategies and coordinating online programs.
Overview
16
16
years of professional experience
Work History
Program Administration Analyst III
Federal Home Loan Bank of New York
11.2021 - 07.2024
Managed a portfolio of 500+ multifamily housing projects enrolled in the bank's Affordable Housing Program (AHP), AHP-Long Term Monitoring to ensure compliance with the program's affordability standard
Verified the projects operational and tenant financials based on HUD AMI limits
Conducted Quality Control on projects awarded grant funding to ensure compliance with federal, FHFA regulations, program policies, and financial standards
Created templates and procedures to facilitate procedural changes, enhancing program efficiency
Contributed to IT-related projects by providing technical guidance, driving process improvements, and implementing automation initiatives
Provided technical and customer support to bank members
Aided in underwriting program policy updates, training, and strategic analysis
Prepared and presented comprehensive reports to management for strategic planning
Property Owner/Construction Site Manager
TLS Solutions LLC
Newark, NJ
08.2019 - 03.2022
Managed the reconstruction of a multifamily property financed with a FHA 203K ensuring quality control standards were met.
Researched and negotiated contracts with the contractors, architects, engineers, surveyors, inspectors, vendors, suppliers, and other stakeholders to ensure timely completion of the project by the 6-month mark.
Submitted timely detailed reports to the lender bank of all costs associated for drawdown requests to release funding during the various phases of the project.
Ensured the project met the compliance standards per the county's local building codes and safety regulations.
Conducted periodic inspections of properties to ensure compliance with safety regulations, tenant requirements per the local and state landlord-tenant laws.
Developed and implemented effective leasing strategies maximizing occupancy by assessing rental applications, conducting background checks, and approved or denied prospective tenants based on established criteria.
Managed all maintenance requests from tenants in a timely manner.
Developed and implemented a comprehensive property management strategy to collect rent and maximize tenant satisfaction.
Program Analyst (GS 12)
U.S. Dept. Housing and Urban Development (HUD)
09.2014 - 11.2021
Managed logistics and operations for 7 states, overseeing 250+ employees for the Northeast Multifamily Region
Final Approving Officer for a regional travel and training budget of $70K+ annually, ensuring adherence to federal financial regulations
Managed a multifamily housing portfolio worth $25 million, ensuring submission of annual documentation and financial viability
Worked with NYC agencies to maintain project affordability
Traveled to HUD headquarters for nationwide training initiatives
Presented and communicated HUD Multifamily programs and initiatives to stakeholders
Developed and presented reports for strategic regional planning
Designed and delivered onboarding training sessions
Supported IT-related projects through process improvements and automating office operations
Assisted in interviewing candidates for various positions and streamlined the recruitment process
Fair Housing Rotation (FHEO-GS 7)
U.S. Dept. Housing & Urban Development (HUD)
02.2015 - 04.2015
Investigated and conciliated allegations of discrimination
Interviewed clients to identify issues and gather evidence
Utilized specialized systems for claim status generation
Evaluated complex situations to determine jurisdiction
Developed official documents and confirmed marketing material
Marketing Assistant
DRM-JPC Brands (Dr. Miracles)
05.2013 - 04.2014
Maintained schedules, tracked expenses, and managed communication between stakeholders
Coordinated with vendors to complete projects and managed social media programs
Worked with the Marketing team to produce celebrity events and social media commercials
Assisted in developing policies and guidelines for marketing activities
Marketing and Sales Associate
Mana Products Inc.
05.2010 - 05.2013
Developed brand identity and new products for seasonal launches
Generated over $100K in revenue annually through strategic planning
Represented the company at industry events
Reported on sales data and product performance to management
Production Account Manager
Mana Products Inc.
05.2008 - 05.2010
Provided oversight and collaboration through documentation, organization, and communication
Managed materials to meet production goals and customer demands
Implemented operational techniques for efficient production
Education
MBA - Business Management
Metropolitan College of New York
New York, NY
01.2018
BA - Business Administration & Organizational Behavior
University of Phoenix
New York, NY
01.2014
Skills
Leadership
Customer Relations
Project Management
Workflow Analysis
Risk Assessment
Materials Procurement
Affordable housing programs knowledge
Fair housing regulations knowledge
Report Preparation
Financial Modeling
Human Resources
Hiring and training employees
Timeline
Program Administration Analyst III
Federal Home Loan Bank of New York
11.2021 - 07.2024
Property Owner/Construction Site Manager
TLS Solutions LLC
08.2019 - 03.2022
Fair Housing Rotation (FHEO-GS 7)
U.S. Dept. Housing & Urban Development (HUD)
02.2015 - 04.2015
Program Analyst (GS 12)
U.S. Dept. Housing and Urban Development (HUD)
09.2014 - 11.2021
Marketing Assistant
DRM-JPC Brands (Dr. Miracles)
05.2013 - 04.2014
Marketing and Sales Associate
Mana Products Inc.
05.2010 - 05.2013
Production Account Manager
Mana Products Inc.
05.2008 - 05.2010
MBA - Business Management
Metropolitan College of New York
BA - Business Administration & Organizational Behavior
University of Phoenix
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