Dynamic professional with a proven track record in records management and patient support, notably at Cotiviti. Excelled in crisis management and behavior redirection, enhancing client well-being and operational efficiency. Skilled in both individual support planning and progress documentation, demonstrating exceptional interpersonal and communication abilities. Achieved significant improvements in record accuracy and patient care outcomes.
Strong Interpersonal Skills
Exceptional Time
Excellent verbal and written Communication
Active listener
Behavior redirection skills
Crisis Management
Progress Documentation
Individual Support Planning
First Aid & CPR
First Aid & CPR