Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taneshia Cooper

Summary

Adept at multitasking and customer service, I enhanced guest satisfaction and operational efficiency at First Class Workforce Solutions. My expertise in safe food handling and a proven ability to maintain high productivity under pressure led to significant improvements in service delivery, demonstrating my commitment as a reliable team player and my capacity for empathy in customer interactions.Building proposals on Covid-19 for the Mayor for low income areas.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hostess

First Class Workforce Solutions/HCA Healthcare
07.2024 - 10.2024
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cook

Prince Food Systems
02.2024 - 05.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained food safety and sanitation standards.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Line Cook/Prep Cook

First Class Workforce Solution/Compass Group
08.2023 - 01.2024
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Line Cook/Prep

First Class Workforce Solutions
06.2022 - 07.2022
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Grilled meats and seafood to customer specifications.

Assembly Line Worker

Alcons
03.2022 - 06.2022
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.

Community Health Worker

Workforce Solutions/City of Houston
10.2020 - 01.2021
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Targeted specific community groups with wellness and disease management information.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Led outreach activities to target specific demographics and promote health initiatives.

Cashier/Stocker

Dollar Tree
04.2019 - 01.2020
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.

Stocker

Coca Cola Bottling
03.2014 - 10.2017
  • Answered customer questions and provided detailed product information.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Coordinated efficient organization, palletizing and transportation of completed packages.

Education

High School Diploma -

Marque Adult Learning Center
Houston, TX

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Greeting guests
  • Payment processing
  • Hospitality service expertise
  • Safe food handling
  • Food production
  • Food safety
  • Multitasking
  • Team player
  • Reliable and trustworthy

Certification

Food Handlers Certification

Timeline

Hostess

First Class Workforce Solutions/HCA Healthcare
07.2024 - 10.2024

Cook

Prince Food Systems
02.2024 - 05.2024

Line Cook/Prep Cook

First Class Workforce Solution/Compass Group
08.2023 - 01.2024

Line Cook/Prep

First Class Workforce Solutions
06.2022 - 07.2022

Assembly Line Worker

Alcons
03.2022 - 06.2022

Community Health Worker

Workforce Solutions/City of Houston
10.2020 - 01.2021

Cashier/Stocker

Dollar Tree
04.2019 - 01.2020

Stocker

Coca Cola Bottling
03.2014 - 10.2017

High School Diploma -

Marque Adult Learning Center

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Taneshia Cooper