Taneshia Cox
Summary
Dependable Leader with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members.
Overview
10
10
years of professional experience
Work History
Team Lead
GXO Logistic
02.2021 - Current
- Unpack and examine incoming shipments to confirm quality consistency with records and and supervise routing of materials to appropriate department.
- Prepare work orders, bills of lading order shipments to route materials internationally and domestically.
- Inspect and record incoming and outgoing orders for quality counts, possible damage and order dates.
- Engage in problem-solving dialogue to determine proper resolution of discrepancies.
- Consistently work with the compliance team to generate CIs for Fedex and Expedite booking.
- Coordinate and facilitate ongoing training, encouraging team learning for over 200 employees.
- Develop strategic initiatives to increase team productivity and improve customer service deliverables.
- Delegate tasks appropriately according to individual skill set.
Quality Manager
Aalberts Corp
07.2018 - 02.2020
- Reviewed standard operating procedures and quality assurance manuals to refine production processes ensuring conformity to new regulations or policies.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Addressed and resolved audit issues.
- Investigated discrepancies that were uncovered during audits.
Quality Control Inspector
Scholle IPN
02.2015 - 07.2018
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Documented non-conformities and recommended techniques for prompt resolution.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures deceasing the number of defects and customer complaints.
Education
West Georgia Technical College
Skills
- Quality evaluation expertise
- Continuous Improvements
- Incidents Management
- Process Improvement committee
- Leadership/communication skills
- Experience in warehouse operations
Timeline
Team Lead
GXO Logistic
02.2021 - Current
Quality Manager
Aalberts Corp
07.2018 - 02.2020
Quality Control Inspector
Scholle IPN
02.2015 - 07.2018
West Georgia Technical College
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