Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant

Taneshia Dennis

Lawton,OK

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Experienced Phlebotomist bringing 5 years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Patient-oriented Phlebotomist offering 5 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.

Work History

Phlebotomist

Comanche County Memorial Hospital
Lawton, OK
07/06/14 - 11/23/16
  • Provided excellent customer service while interacting with patients.
  • Performed quality control tests on collected specimens.
  • Documented patient information into electronic medical records system.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Conducted research related to new methods of sample collection or processing.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Collected specimen samples and transported to laboratory for processing.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Prepared specimens for transport to external laboratories.
  • Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
  • Verified collection orders and communicated discrepancies to nurses.
  • Assisted in the training of new phlebotomists.
  • Maintained a clean, safe, and organized work environment.
  • Identified patients using proper procedures prior to specimen collection.
  • Followed all safety protocols when handling hazardous materials.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Prepared and packaged specimens for courier transport.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Calibrated equipment according to manufacturer specifications.

Costumer Servier Rep

TSI Services
Tulsa, OK
11/23/21 - 01/16/22
  • Monitored overdue accounts using automated information systems.
  • Accepted and processed customer payments and applied toward account balances.
  • Developed relationships with customers to facilitate timely payments on overdue accounts.
  • Initiated delinquency process for past due invoices.
  • Identified needs of customers promptly and efficiently.
  • Answered questions and resolved concerns for customer support.
  • Participated in training sessions designed to improve overall job performance.
  • Answered phone calls and directed them to appropriate personnel.
  • Established positive relationships with customers through effective communication techniques.

Medical Assistant

Comanche County Memorial Hospital
Lawton, OK
07/03/13 - 11/05/16
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Educated patients about medications, procedures and physician's instructions.
  • Documented notes during patient visits.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Incorporated outside records into charts and EHR.
  • Assisted back office patient processes to reduce office wait times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Administered medications under physician's supervision.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Handled general office duties to support administrative staff during peak hours.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Prepared treatment rooms for patient examinations.
  • Processed orders for medical supplies and lab equipment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed day-to-day duties accurately and efficiently.

Education

Medical Assistant -

Platt College
Lawton, OK
09-2013

High School Diploma -

Eisenhower High School
Lawton, OK
05-1999

Skills

  • Blood Collection
  • Paperwork Processing
  • Venipuncture
  • Specimen Preparation
  • Data Entry
  • Patient Support
  • HIPAA
  • Quality Control
  • Sanitation and Sterilization
  • Patient Care
  • Hemoglobin Testing

Timeline

Phlebotomist

Comanche County Memorial Hospital
07/06/14 - 11/23/16

Costumer Servier Rep

TSI Services
11/23/21 - 01/16/22

Medical Assistant

Comanche County Memorial Hospital
07/03/13 - 11/05/16

Medical Assistant -

Platt College

High School Diploma -

Eisenhower High School

Similar Profiles

CREATE PROFILE
Taneshia Dennis