Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanesia Bartley

Ogunquit,ME

Summary

To be a permanent part of the organization where I can contribute holistically to its growth and development.

Overview

8
8
years of professional experience

Work History

Housekeeper

Sea Chambers Motel
05.2018 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Responded to requests from patrons for linens and toiletries.

Line Cook

Crew
05.2021 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Set up work stations and prepped [Type] food for dishes to increase productivity during busy mealtimes.

Bartender

Firefly Resort
01.2021 - 04.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.

Barista

Bread And Roses Bakery
06.2019 - 10.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.

Dining Room Server

Firefly Resort
10.2017 - 05.2018
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Checked in with customers and specific dietary needs while refilling waters and clearing plates.
  • Checked on needs of each table and retrieved additional items.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Customer Service Agent

Teleperformance
08.2015 - 10.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.

Education

High School Diploma -

Green Island High
Green Island, Hanover Jamaica.
06.2014

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Excellent Communication Skill
  • Able to use initiative effectively
  • Able to create and maintain lasting customer relationships
  • Avid team player
  • Leadership attributes

Timeline

Line Cook

Crew
05.2021 - Current

Bartender

Firefly Resort
01.2021 - 04.2021

Barista

Bread And Roses Bakery
06.2019 - 10.2019

Housekeeper

Sea Chambers Motel
05.2018 - Current

Dining Room Server

Firefly Resort
10.2017 - 05.2018

Customer Service Agent

Teleperformance
08.2015 - 10.2016

High School Diploma -

Green Island High

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Tanesia Bartley