Tanesia Wynter
Windsor Mill,MD
Summary
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
8
8
years of professional experience
Work History
Food Service Manager
Sodexo
10.2022 - Current
- Managing and verifying employees' timecards
- Assisted with overseeing the day-to-day operations of the retail department
- Generated cash-out, sale, and operation reports daily
- Compile and verify the cashier drawer at the end of the shift as part of light bookkeeping duties
- Assist with updating the POS system by adding and removing products as well as updating prices
- Work with the executive chef to develop unique meals for each station
- Responsible for ensuring that food is prepared and handled in a safe and efficient manner
- Assured compliance with all policies and procedures related to food safety, and sanitation are followed
- A daily review of Health Touch to ensure that diets and meal orders are accurate
- Maintained an inventory, placed weekly orders for food and supplies, and ensured compliance with all food safety regulations
- Enhance staff productivity by creating job flows, checklists, and recipe books
- Possess the ability and willingness to motivate, coach, mentor, and develop others
- Developing and maintaining relationships with clients and customers
- Track and record patient meals and conduct monthly and end-of-year financial reports.
Assistant Food Service Director/Catering
Notre Dame University/SAGE Dining Service
09.2021 - 10.2022
- Manage all billing of catering events
- Responsible for conducting weekly and monthly financial reports
- Develop strong client and guest relationships
- Create estimate order sheet, help clients plan, and execute catering events
- Manage all catering events, FOH and café
- Maintain all HACCP standards
- Manage café ordering and Inventory
- Coordinates and supervises unit personnel regarding quality and cost control, labor scheduling, staffing, and employee training
- Assists with developing new initiatives and programs to improve sales and customer satisfaction
- Responsible for submitting work orders as necessary to ensure all equipment is in proper working order
- Investigated food quality and service complaints, ensuring customer satisfaction and repeat business
- Coordinates with the culinary team to ensure proper execution of catering events.
Assistant Food Service Director
Glen Burnie Rehab/Healthcare Service Group
12.2020 - 05.2021
- Conduct interviews, hire and complete the onboarding process of new employees
- Meet and interview new residents within 48 hours and enter info into Meal Tracker
- Perform weekly test tray verifications and monthly resident satisfaction reports
- Used Meal Tracker to add/change residents' diets, created and printed tray line tickets, production records, diet numbers, shopping lists, etc
- Assists in placing new job announcements on the ICMS system
- Monitor the day-to-day functioning of the Dietary Department
- Place orders for food and supplies and record invoices in the expense worksheet
- Supervise tray line personnel and verify tray accuracy
- Train new dietary aides on client expectations, safety procedures, and proper food handling
- Ensure the Dietary department is complying with the safety regulations
- Created schedules, monitored staff attendance, corrected punches, and approved PTO.
Food Service Manager
Hebrew Home of Greater Washington/Unidine Lifestyle
08.2018 - 12.2020
- Oversee the daily operations of Seven (7) Glatt Kosher dining rooms to ensure service excellence
- Conduct a daily pre-shift meeting, on-the-job training, and a monthly resident satisfaction meeting
- Conduct interviews, counseling, and corrective actions
- Create a schedule for over 40 associates for FOH & BOH, Job Flow, and daily and monthly checklists
- Upholding Safety and Sanitation standards for both State and internal inspection
- Inspect Dining rooms, pantries, supplies, equipment, and overall kitchen
- Ensure employees follow health and food safety standards and regulations
- Investigate and resolve complaints regarding food quality or service
- Manage and verify staff Time and Attendance and the Catering Database
- Collaborating with client leadership to plan, coordinate, and direct high-volume internal and external catering events
- Planning and executing resident-focused initiatives, including Super Foods, Teaching Kitchen, and Encore Meals
Assistant Dining Room Manager
Jewish Home of Greater Harrisburg/Metz Culinary Management
01.2018 - 08.2018
- Assisted in overseeing and training dining room personnel
- Develop and implement plans to enhance service quality
- Inspect dining rooms and employees for appropriate attire and cleanliness
- Create job flows and checklists etc
- Supervise the tray line: ensure residents receive the proper diet, serving sizes, equipment, etc.
Food Service Assistant/Cashier
Mercy Medical Center
10.2015 - 01.2018
- Act as a supervisor as needed: supervise 5 to 8 employees
- Assisted cashier with voids and transactions
- Educate and motivate new employees to provide excellent service to patients and clients
- Addresses customers' questions and concerns
- Provides prompt, accurate, and courteous service to customers daily
- Efficiently ring-up items and process payments to keep customers flowing through checkout
- Manage cash registers by taking and processing cash, award tickets, and credit card payments
- Performing light bookkeeping duties
Education
SERV Safe Certified August 2022-August 2027 Leadership in Action/Unidine Lifestyle / -
Bachelor of Science - Business Administration
Albright College
Reading, PA05.2013
Skills
- Computer Skills
Microsoft: Word, Excel, PowerPoint; Outlook; Office Database Management; Quick Book; Catering Database; Meal Tracker; Health Touch; Dayforce; Blueforce; Kronos; UKG Dimension; Google Sheet; Gmail; Catertrax; Blackboard; POS System
- Anticipating Problems
- Professional Relationships
- Calm and Pleasant Demeanor
- Quality Control
Timeline
Food Service Manager
Sodexo
10.2022 - Current
Assistant Food Service Director/Catering
Notre Dame University/SAGE Dining Service
09.2021 - 10.2022
Assistant Food Service Director
Glen Burnie Rehab/Healthcare Service Group
12.2020 - 05.2021
Food Service Manager
Hebrew Home of Greater Washington/Unidine Lifestyle
08.2018 - 12.2020
Assistant Dining Room Manager
Jewish Home of Greater Harrisburg/Metz Culinary Management
01.2018 - 08.2018
Food Service Assistant/Cashier
Mercy Medical Center
10.2015 - 01.2018
SERV Safe Certified August 2022-August 2027 Leadership in Action/Unidine Lifestyle / -
Bachelor of Science - Business Administration
Albright College
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