Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanessa Currier

Kalispell,MT

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

21
21
years of professional experience

Work History

Medical Assistant

Logan Health Care Center
03.2017 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared lab specimens for diagnostic evaluation.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Taught patients about medications, procedures, and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Verified patient insurance coverage and collected required co-payments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Veterinary Technician/Interim Office Manager

Flathead Pet Emergency
01.2009 - Current
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Educated clients on nutrition, preventive health and other animal care.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Developed comprehensive treatment plans for patients with various medical conditions, resulting in improved health outcomes.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure smooth functioning of the practice.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained and processed invoices, deposits, and money logs.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Completed payroll for employees and maintained detailed records of procedures.

Membership Associate

Costco
06.2014 - 08.2017
  • Maintained membership database, ensuring that all information was current and accurate.
  • Enhanced overall marketing strategy by providing detailed reports on campaign performance and recommending data-driven adjustments for improvement.
  • Increased customer satisfaction by efficiently processing refund requests and resolving disputes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card and check transactions to complete customer purchases.

Office Manager

Central Valley Animal Hospital
01.2003 - 08.2010
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Education

High School Diploma -

Flathead High School
Kalispell, MT
06.2003

Skills

  • Office Management
  • CPR/AED
  • Adaptable
  • EMR / EHR
  • Medical Terminology
  • Quickbooks

Timeline

Medical Assistant

Logan Health Care Center
03.2017 - Current

Membership Associate

Costco
06.2014 - 08.2017

Veterinary Technician/Interim Office Manager

Flathead Pet Emergency
01.2009 - Current

Office Manager

Central Valley Animal Hospital
01.2003 - 08.2010

High School Diploma -

Flathead High School

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Tanessa Currier