Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, and performance-driven. Communication skills demonstrated through verbal and writing abilities, employee relations, customer service skills, and training employees in utilizing new systems
Overview
19
19
years of professional experience
Work History
Executive Assistant
Hackensack Meridian Mountainside Medical Center
07.2021 - Current
Address pay discrepancies submitted by employees, validate and forward to payroll for processing
Appropriately files and retrieves corporate records, documents, and reports
Complete transcript requests and verifications for previous school of nursing
Coordinates executive communications, including taking calls, responding to e-mails, and interfacing with personnel
Develops and sustain a level of professionalism among co-worker
Handles administration expense reports
Maintains and approves time sheets for team members that report into assigned C-level executive
Perform duties as a UKG Dimension change champion
Prepares internal/external corporate documents for team members and vendors
Prepares, validates, and submits bonus spreadsheet to payroll for processing
Reads and analyzes incoming memos, submissions and distributes as needed
Researches and compiles data to prepare documents for review, and presentation by boards of directors, committees, and other executives
Retrieves and greets visitors or guests that have scheduled meetings with senior leadership and ensures they feel welcome
Schedules meetings, appointments and manage travel itineraries
Support directors and managers reporting to CNO & ACNO
Transcribes and distributes meeting minutes noted from operational and governance meetings
Upholds a strict level of confidentiality
Validate and approve contract labor employees' timecards
Administrative Assistant (Staffing Coordinator)
Hackensack Meridian Mountainside Medical Center
07.2015 - 07.2021
Adjusted schedules and daily staffing data into API & scheduled log book to maintain an accurate reflection of employee time
Assisted in adequately staffing each work shift to comply with state and federal regulations
Assisted Nursing Supervisor with bed management using EPIC
Called staff to work extra or fill current work needs for upcoming or current shifts based on census, time off requests, and sick calls
Documented each sick call and calls made daily
Helped to coordinate staffing for all of the nursing units
Maintained day-to-day low census log book
Prioritized calls through a screening process, transferred calls, recorded messages, and delivered them to appropriate personnel
Recorded and Approved timesheets for Agency staff via Vizient
Served as a liaison between the Nursing Supervisor and other hospital departments
Worked under the direction of the Nursing Supervisor
Unit Secretary
Newark Beth Israel
09.2019 - 07.2020
Accurately and efficiently call consults to medical staff
Answered telephone/intercom/call bells and communicated information to appropriate personnel/family
Assisted staff nurses and directors by performing specific clerical functions for assigned areas
Completed patient rounds, escalated complaints, and provided service recovery
Performed additional tasks using SMS, Cerner, Bed Tracking, 3M, and Rasi
Performed chart maintenance/chart assembly/chart thinning according to policy
Stocked supply closet, completed assignment board, printed daily census
Office Manager/ Secretary
C&C Nurse Training School
06.2009 - 11.2016
Applied and maintained student payments using QuickBooks and scanned documents
Communicated with students via phone, email, and in-person to obtain payments on outstanding accounts
Coordinated admission processes and prepared admission and enrollment application or each new student, including their medical records and agreement packets
Developed more efficient filing systems and customer database protocols
Health system via Hdmaster
Made copies, sent faxes, and handled all incoming and outgoing correspondence
Managed daily office operations and maintenance of equipment
Managed the receptionist area, including greeting prospective students and responding to telephone and in-person requests for information
Promptly responded to general inquiries from students/prospective students, staff, and governing licensing bodies, via phone, e-mail, and fax
Recorded students' personal information and class dates into the NJ Department Of Health database
Scheduled appointments for each student to complete fingerprint via Bioapplicant
Strictly followed all federal and state guidelines for releasing each student's personal information
Wrote clear and detailed clinical phone messages for staff
Waitress/Manager
Cynthia's Caribbean Bakery
06.2005 - 05.2009
Assisted diners with seating as needed
Checked the quantity and quality of received products
Cleaned and prepared various foods for cooking or serving
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
Consistently maintained high levels of organization, storage, and sanitation of food and beverage products to ensure quality
Developed and maintained exceptional customer service standards
Efficiently resolved problems or concerns to the satisfaction of all involved parties
Ensured proper cleanliness was maintained in all areas of the kitchen, prep area and front of house.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers
Initiated negotiations regarding vendor contracts and kept updated records of contracts
Performed cashier duties
Performed dishwasher duties
Trained new staff for correct facility procedures, safety codes, proper recipes and plating techniques
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