Taneysha Howard

My current responsibilities include warmly greeting guests and guiding them to their seats; answering guests' questions about the menu, where the bathroom is, and what counts towards the 2-item minimum policy; Performing cleaning tasks in the showroom and the back-of-house area;
Distributing food to guests and ensuring they are satisfied; Assisting with training new hires

My current responsibilities include but are not limited to: managing day-to-day front desk operations, providing excellent customer service with a helpful and friendly attitude, distributing IDs and parking coupons, and delegating tasks to student workers. I provide administrative and clerical support via ProWatch, NuPark, Google: Sheets, Teams, and Microsoft: Excel, Outlook, and Word. I manage 3 phone lines and facilitate over 20+ calls/day with faculty, staff, students, contractors, and visitors. I explain to them the different types of parking permits, how the parking portal works, how the citation appeal process works, and parking-related information found on the SLU website. I direct people to the appropriate office if someone calls about something unrelated to the Parking, Card, and Transportation office. Also, I maintain an organized, clean, professional workspace, and waiting area.

My responsibilities included creating excel sheets, billing clients, organizing the firm's deposition calendar, and using Pohlman, Pohlman USA, File & ServeXpress, and Paszkiewicz to find deposition docs and information.

My responsibilities included but were not limited to executing leadership and managerial responsibilities when the Store Manager was absent, opening and closing the store, styling mannequins and organizing store merchandise racks and displays to promote and maintain visually appealing environments, updating the price of merchandise, checking shipments in and shipping items out of the store when necessary, conducting inventory reports, up-selling and cross-selling products effectively, driving sales and increasing revenue, informing employees of sales goals, training, coaching and mentoring sales associates for maximum performance, operating a POS system to process sales, returns, online orders, and gift card activations, creating a schedule for employees, interviewing potential sales associates, and cleaning the work area. It also involved demonstrating strong customer service skills, including patience, tact, empathy, and a positive attitude.