TANGA A. BROWN
Poughkeepsie,NY
Summary
Skilled Medical administrative team member with in-depth managerial understanding of medical standards for over 10+ years, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
21
21
years of professional experience
Work History
Unit Secretary- Mental Health
Mid-Hudson Regional Hospital
02.2022 - Current
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Maintained patient records, medical histories, test results and other pertinent information in paper charts created upon the arrival and discharge of the patients.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
Medical Receptionist
Premier Medical Group
07.2020 - 02.2022
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Completing receptionist duties, such as sending emails, answering phone calls, ordering supplies, scheduling appointments and greeting patients and placing medical orders
PSR/WMC
Advanced Physician Services
10.2018 - 11.2019
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled patient appointments and verified medical insurances.
PSR
Orthopedic Associates of Dutchess County
04.2017 - 10.2018
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Unit Clerk
Crystal Run Healthcare
Newburgh, NY
07.2015 - 04.2017
- Assisted patients with completing and filing FMLA, Disability Forms and DMV Handicap Disabled Forms to the proper medical establishments.
- Completed prior authorization requests to ensure accuracy and completeness of required information.
Unit Secretary
St. Luke's Cornwall Hospital
02.2015 - 11.2015
- Completed receptionist duties, such as sending emails, answering phone calls, ordering supplies, scheduling appointments and placing medical orders.
- Transcribing written medical orders from healthcare staff into an EHR system.
Unit Secretary
Vassar Brothers Medical Center
10.2003 - 06.2012
- Performed basic bookkeeping duties by creating paper files for tracking patients day to day process while maintaining patient records, medical histories, test results and other pertinent information in the hospital's computer system.
Education
CERTIFICATE - Health Unit Coordinator
MTI
HS DIPLOMA - General Studies
POUGHKEEPSIE HIGH SCHOOL
Skills
- Organization skills
- Basic pharmacology
- Communication skills
- Insurance verifications
- Microsoft Office
- Supervisory and Management
Timeline
Unit Secretary- Mental Health
Mid-Hudson Regional Hospital
02.2022 - Current
Medical Receptionist
Premier Medical Group
07.2020 - 02.2022
PSR/WMC
Advanced Physician Services
10.2018 - 11.2019
PSR
Orthopedic Associates of Dutchess County
04.2017 - 10.2018
Unit Clerk
Crystal Run Healthcare
07.2015 - 04.2017
Unit Secretary
St. Luke's Cornwall Hospital
02.2015 - 11.2015
Unit Secretary
Vassar Brothers Medical Center
10.2003 - 06.2012
CERTIFICATE - Health Unit Coordinator
MTI
HS DIPLOMA - General Studies
POUGHKEEPSIE HIGH SCHOOL
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