Overview
Work History
Education
Skills
References
Timeline
Generic

Tangela Cole

Austin

Overview

15
15
years of professional experience

Work History

CNA

Buckner Villas
04.2023 - Current
  • Monitor and document vital signs and report any changes to the nurse.
  • Assisted patients with daily living activities, promoting independence.
  • Assist with walking, and transfer, with the use of wheelchairs, walkers, and any other assistance devices
  • Made rounds at the beginning of the shift and every 2 hours during the shift.
  • Response to call lights, addressing patient needs in a timely manner.

Customer Service Leader

Greyhound Bus Lines
08.2011 - 02.2023
  • Assist customers/passengers with ticket reservations, purchases, cancellations, and reissues
  • Oversee and assist passengers with complaints
  • Announce arrival buses and departure gates
  • Determine the status of arriving and departing buses
  • Dispatched drivers to assist locations with work availability.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Stepped up to assist customer service manager with complaints and issues during times of department short staffing.

Caregiver

Private Duty (Self-Employed)
05.2018 - 12.2022
  • Assisted in daily activities such as bathing, dressing, grooming, and bathroom habits
  • Performed daily household tasks such as cooking, cleaning, and laundry
  • Documented vital signs and medication intake in the patient's folder
  • Regularly engage clients in meaningful activities to promote mental and physical well-being.

Caregiver

Private Duty (Self-Employed)
02.2009 - 10.2014
  • Assisted with activities of daily living, such as bathing, dressing, and grooming
  • Assist with mobility, with the use of a wheelchair and regularly turning and positioning clients in bed
  • Light household tasks, cleaning, cooking, laundry, and running errands
  • Measure and document food intake and liquid output.

Education

High Diploma -

North Division High
Milwaukee, WI
01.1988

Certified Nursing Assistant -

Career Academy
Memphis, TN
01.2021

Skills

  • Patient Care
  • Communication
  • Documentation
  • Multitasking
  • Microsoft Office
  • Basic Life Support

References

References available upon request

Timeline

CNA

Buckner Villas
04.2023 - Current

Caregiver

Private Duty (Self-Employed)
05.2018 - 12.2022

Customer Service Leader

Greyhound Bus Lines
08.2011 - 02.2023

Caregiver

Private Duty (Self-Employed)
02.2009 - 10.2014

High Diploma -

North Division High

Certified Nursing Assistant -

Career Academy

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Tangela Cole