Tangela Jones
New Castle,VA
Summary
Self-motivated administrative professional with twenty-two years excellent customer service experience. Highly organized with good multitasking and prioritization skills. Familiar with managing schedules, coordinating paperwork and serving customer needs. Very dependable with great work ethic & detail-oriented nature.
Overview
26
26
years of professional experience
Work History
Administrative Office Specialist II
Catawba Hospital
09.1998 - Current
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled incoming and outgoing mail.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Monitors hospital fire alarm system through Emergency 24 and maintains radio contact with Public Safety Officers and contacts 911 in the event of an emergency.
- Maintained office supplies inventory by checking stock and ordering
- New supplies as needed.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Made bank deposits and provided courier service when needed.
- Handling cash transactions to make change and sell postage stamps
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Kept detailed records of cash transaction for cab fares.
Education
High School Diploma -
Craig County High School
Craig County, VA06.1989
Skills
- MS Office
- Routing Mail
- Faxing Paperwork
- Scheduling
- Multi-line phone proficiency
- Mail handling
- Administrative support
- Internal communications
- Customer and client relations
- Office Supply Ordering
- Patient Information Verification
- Cash Handling
- Database Management
- Filing and data archiving
Timeline
Administrative Office Specialist II
Catawba Hospital
09.1998 - Current
High School Diploma -
Craig County High School
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