Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Hi, I’m
Tangela Lovering
North Richland Hills,TX
Summary
Work History
LOVERING DENTISTRY
Office Manager
03.2013 - Current
Job overview
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices for each phase of development
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Controlled finances to lower costs and keep business operating within budget.
- Managed office operations while scheduling appointments for department managers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Coordinated special projects and managed schedules.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Delivered performance reviews, recommending additional training or advancements.
Education
Texas Tech UniversityLubbock, TX
Bachelor of Arts from Mass Communications
05.1997
University Overview
Skills
- Clerical Support
- Team Bonding
- Training and Development
- Executive Travel
- Office Supplies and Inventory
- Calendar Management
- Documentation
- Project Management
- Account Reconciliation
- Staff Training
- Coaching and Training
- Workflow Planning
- Travel Coordination
- Conflict Management
- Administration and Operations
- Leadership and Change Management
- Event Coordination
- Photography Shoots
- Accounts Payable and Receivable
- Customer Service Management
- Administering Payroll
- Organizational Skills
- Hotel Accommodations
- Workflow Optimization
- Excellent Multitasking Abilities
- Customer Relations
- Written Communication
In my free time I enjoy spending time with family. We love being outdoors.
In my free time I enjoy spending time with family. We love being outdoors.
My husband and I took up kayaking last year, so much fun! Watching our boys play soccer brings us great joy. I enjoy photography and entertaining.
Timeline
Office Manager
LOVERING DENTISTRY
03.2013 - Current
Texas Tech University
Bachelor of Arts from Mass Communications
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