Tangela Winston
Nashville,TN
Summary
Experienced warehouse assistant with strong package sorting, shipment labeling, and handheld scanner skills. Known for attention to detail, time management, and accurate, efficient work in fast-paced fulfillment environments.
Overview
26
26
years of professional experience
Work History
Warehouse Assistant
Amazon
Nashville, Tennessee
11.2016 - Current
- Packed merchandise for shipment following Amazon quality and labeling standards
- Picked customer orders using handheld scanners in Amazon fulfillment center
- Sorted packages on conveyor lines for accurate warehouse routing
Customer Service Representative
Comdata Group
Nashville , Tn
05.2016 - 09.2017
- Managed inbound customer calls for Comdata payment and account support.
- Collected payments from patients and entered them into the billing system accurately.
- Resolved cardholder inquiries for Comdata payment solutions and fleet accounts.
- Verified customer identity before discussing account details and card issues.
- Processed payment disputes and billing questions using internal systems.
Customer Service Representative
Sprint PCS
Nashville, Tennessee
09.2000 - 07.2005
- Handled customer inquiries through phone, email, and chat support channels.
- Assisted customers with account billing and service inquiries, ensuring clarity and resolution.
- Clarified billing procedures, processed payments, and facilitated setup of payment options.
- Conducted follow-ups with customers post-issue resolution to verify satisfaction levels.
Education
High School Diploma -
Maplewood High
Nashville, TN06-1982
Some College (No Degree) - business marketing
Nashville State Community College
Nashville, TNSkills
- Warehouse operations
- Handheld scanners
- Package organization
- Shipping label creation
- Pallet management
- Quality assurance
- Problem solving
- Attention to detail
- Time management
Affiliations
- Volunteer for Nashville Cares Events
- Cancer Walks for Cancer patients
- March of Dimes fund raiser
Timeline
Warehouse Assistant
Amazon
11.2016 - Current
Customer Service Representative
Comdata Group
05.2016 - 09.2017
Customer Service Representative
Sprint PCS
09.2000 - 07.2005
High School Diploma -
Maplewood High
Some College (No Degree) - business marketing
Nashville State Community College