Tangela Surrency
Jacksonville,FL
Summary
Proven security and administrative professional with a track record of enhancing safety and efficiency at Allied Universal Security Services. Skilled in CCTV monitoring and exceptional customer service, demonstrated through rigorous threat assessment and streamlined document management. Achieved significant reduction in unauthorized access, showcasing a blend of technical prowess and interpersonal skills.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
25
25
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Office Manager
Amplaa Behavior Health
09.2000 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Receiving Clerk
Coworkz Staffing Service
11.2024 - 02.2025
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
Senior Clerk
Florida Department Of Health
05.2000 - 09.2020
- Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
- Improved office efficiency by streamlining filing systems and organizing essential documents.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
Education
High School Diploma -
Jean Ribault Senior High
3701 Winton Drive Jacksonville06-1984
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Surveillance
- Emergency response
- Patrol operations
- Access control
- Threat assessment
- Document management
- Metal detector operation
HIV 501 System ,Documentation review Hospitality Medical terminology Computer Operation Word Process
Communication skill Office Experience Clerical Experience phone etiquette physiology knowledge Administrative Experience Data entry epic security medical coding typing HIPPA front desk filing
Languages
English
Full Professional
Timeline
Receiving Clerk
Coworkz Staffing Service
11.2024 - 02.2025
Security Officer
Allied Universal Security Services
08.2020 - Current
Office Manager
Amplaa Behavior Health
09.2000 - Current
Senior Clerk
Florida Department Of Health
05.2000 - 09.2020
High School Diploma -
Jean Ribault Senior High
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