Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer Experience
Affiliations
Timeline
Generic

Tangi Smith

Georgetown,SC

Summary

Dynamic Patient Access Representative with experience at Tidelands Waccamaw Community Hospital, skilled in medical coding and emergency communication. Proven ability to enhance patient flow and resolve inquiries with empathy. Adept at data entry and team collaboration, ensuring efficient operations in high-pressure environments. Committed to delivering exceptional customer service and improving processes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Access Representative - Emergency Dept

Tidelands Waccamaw Community Hospital
Murrells Inlet, South Carolina
08.2022 - Current
  • Conducted individual and family sessions while maintaining clear communication with patients.
  • Registered patient information, collected co-pays, and verified insurance details.
  • Prepared patients for intake, processed admissions, and coordinated discharges from Encompass.
  • Transferred calls between doctors and nurses, ensuring timely communication of critical information.
  • Managed emergency calls including stroke alerts and code blues promptly.
  • Scheduled appointments and managed patient flow throughout the office.
  • Assisted patients with completing registration forms accurately.
  • Resolved patient inquiries and issues with professionalism and empathy.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Assisted with preparing daily cash reports for accounting department.
  • Greeted patients upon arrival, verifying insurance efficiently to expedite services.
  • Facilitated patient admissions to Encompass, ensuring accurate documentation and data entry.
  • Coordinated overhead announcements for medical codes, enhancing response times during emergencies.

Overnight Stocker

Walmart Supercenter
Georgetown, South Carolina
03.2022 - 07.2022
  • Stocked shelves and unload and load pallets
  • Provided customer services to customers with finding items within the store.
  • Stocked shelves and displays to maintain organized inventory.
  • Collaborated with team members to optimize stocking procedures during overnight shifts.
  • Communicated effectively with management regarding inventory needs and shortages.
  • Checked shelves in department to determine replenishment needs.
  • Followed instructions to properly arrange merchandise items.

Team Member

Wendys Restaurant
Georgetown, South Carolina
08.2018 - 05.2021
  • Collaborated with team members to maintain a clean and organized workspace.
  • Assisted in stocking shelves and managing inventory levels effectively.
  • Provided excellent customer service by greeting and assisting patrons promptly.
  • Operated cash register while handling transactions accurately and efficiently.
  • Followed safety protocols to ensure a secure working environment for all staff.
  • Participated in team meetings to share ideas and discuss operational improvements.
  • Adapted quickly to changing priorities while supporting team objectives consistently.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

Bachelor Degree - Psychology

Francis Marion University
Florence, SC
12.2022

Skills

  • Medical coding
  • Insurance verification
  • Emergency communication
  • Data entry
  • Customer relationship management
  • Time management
  • Stress management
  • Process improvement
  • Information collection
  • Intake assessment
  • Phone and email etiquette
  • Team leadership
  • Team collaboration
  • Flexible schedule
  • Appointment reminders
  • Customer service
  • Problem-solving
  • Resource allocation
  • Work quality evaluation
  • Verbal and written communication

Certification

CPR

Accomplishments

  • Life Scholarship
  • Bachelor Degree in Psychology Minor in: Education

Volunteer Experience

  • Help freshmen move into doors and register
  • Help serve the less fortunate meals at the Friendship Palace in Georgetown County
  • Visit Greenwood Elementary and observe and assess students with behavior on Tuesdays and Thursdays with my education 201

Affiliations

  • (Alpha Mu) Phi Beta Lambda Fraternity
  • NAACP

Timeline

Patient Access Representative - Emergency Dept

Tidelands Waccamaw Community Hospital
08.2022 - Current

Overnight Stocker

Walmart Supercenter
03.2022 - 07.2022

Team Member

Wendys Restaurant
08.2018 - 05.2021

Bachelor Degree - Psychology

Francis Marion University

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Tangi Smith