Tangie Langston
Newton Grove,NC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
25
25
years of professional experience
Work History
Senior Travel Manager
Triangle Aviation Solutions Corporation
Smithfield, NC
11.2003 - Current
- Served as liaison between internal departments, external vendors, and travelers throughout the duration of a trip.
- Ensured compliance with all applicable laws governing corporate travel management activities.
- Assisted in developing policies and procedures related to corporate travel management.
- Interacted regularly with clients through emails or phone calls in order to provide them with necessary information about upcoming trips.
- Developed guidelines for employees regarding safety protocols while traveling abroad or within the country.
- Organized travel arrangements for staff members, ensuring smooth operations during trips.
- Collaborated closely with other departments such as Human Resources and Finance in order to manage budget allocations efficiently.
- Developed and implemented innovative strategies to improve overall travel management efficiency.
- Maintained up-to-date records of all travel documents such as visas, passports, insurance policies.
- Conducted research to identify new destinations for business trips and determined the most cost-effective transportation methods.
- Supervised a team of junior Travel Managers while providing guidance on complex issues related to international travels.
- Prepared detailed reports on all aspects of employee travel including expenses incurred and reimbursement claims filed.
- Assigned work and monitored performance of project personnel.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Data Manager
Hobbton High School
Newton Grove, NC
08.1999 - 07.2001
- Ensured that all regulatory requirements were met with regards to storage, privacy, and retention policies.
- Performed data analysis and created reports to identify trends or discrepancies in the data.
- Developed procedures for other members of staff to follow when inputting data into SIMS.
- Provided technical assistance to colleagues on how to use SIMS effectively.
- Developed and maintained user accounts for staff and students, providing support when needed.
- Managed the daily running of SIMS, ensuring that data was accurate and up-to-date.
- Maintained records of student attendance, behaviour and academic performance using SIMS system.
- Resolved conflicts between different users accessing the same information in a timely manner.
- Produced reports from SIMS to assist with decision making within the school.
- Performed regular backups of all relevant data stored within the system.
- Prepared and maintained personnel reports and records for officials and agencies.
Education
High School Diploma -
Midway High School
Newton Grove, NC06-1991
Skills
- Travel policy development
- Global travel knowledge
- Technology proficiency
- Schedule Management
- Team Leadership
- Team Collaboration
- Business Administration
- Employee Development
- Staff Management
- Professionalism
- Decision-Making
- Onboarding and Orientation
- Documentation And Reporting
- Effective Communication
- Multitasking
- Computer Skills
- Positive Attitude
- Team building
- Staff Training
- Continuous Improvement
- Professional Demeanor
- Good Judgment
References
References available upon request.
Timeline
Senior Travel Manager
Triangle Aviation Solutions Corporation
11.2003 - Current
Data Manager
Hobbton High School
08.1999 - 07.2001
High School Diploma -
Midway High School
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