Tangie Rubalcava

Logistics, manage and execute all projects and events while ensuring guest satisfaction and efficiency.

• Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
• Built positive relationships with customers to increase repeat business.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Developed, implemented and managed business plans to promote profitable food and beverage sales.

• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Correctly calculated inventory and ordered appropriate supplies.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Carefully interviewed, selected, trained, and supervised staff.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

• Obtained cash bank and stocked service bar to prepare for operation.
• Followed strict recipes and drink measurements to minimize product used.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Served high customer volumes during special events, nights, and weekends.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.