Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tangimausia Tuikolovatu

Student
La'ie,HI

Summary

Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Great at greeting customers, energetic and lively. Very outgoing and talented in elevating customer satisfaction

Overview

4
4
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Front Office Administrator

S&A Customs Broker
02.2023 - 04.2024
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues through proactive approach.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Enhanced employee satisfaction rates through the implementation of initiatives aimed at improving work-life balance, such as flexible schedules or remote working options where feasible

Food Server

Ellerslie Event Centre
02.2020 - 02.2022
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Elevated customer satisfaction through follow-up and enthusiastic customer service.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Education

High School Diploma -

Tonga High School
Nukualofa Tonga
01.2017 - 12.2017

Skills

  • Customer Engagement
  • Customer Relationship Management (CRM)
  • Self Motivation
  • Excellent Communication
  • Multitasking

Timeline

Front Office Administrator

S&A Customs Broker
02.2023 - 04.2024

Food Server

Ellerslie Event Centre
02.2020 - 02.2022

High School Diploma -

Tonga High School
01.2017 - 12.2017

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